Store Manager

Travis Perkins plc; Penzance; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company is seeking a Store Manager in Penzance to oversee branch operations and ensure excellent customer service. Responsibilities include managing a team, delivering sales, and building relationships with customers. The ideal candidate will have a strong retail background and a passion for team development. This role includes competitive benefits and access to training programs.

Benefits

22 days’ holiday plus Bank Holidays

Company pension scheme

Bonus scheme

20% discounts across all Travis Perkins companies

Qualifications

• Proven track record in developing retail teams.
• Dedication to delivering customer service and results.
• Ability to foster teamwork and collaboration.

Responsibilities

• Manage the branch and ensure a great customer experience.
• Support team development and growth.
• Maintain high branch standards and product availability.

Skills

Developing high performing retail teams

Customer service

Team management

Flexibility

Resilience

Job description

What You'll Do

Store Manager in Penzance, 40 hours per week. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves.

Day-to-day

• Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
• Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
• Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
• Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.
• Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
• Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What You'll Bring

• Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
• Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
• A love of team work. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
• Customer Focus. Ensure the customer remains at the heart of everything you do.
• Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
• Flexibility. Be there when your team need you, understand priorities and plan effectively.
• Yourself. Bring your whole self to work and let your true personality shine through.

What You'll Get

You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.

Plus, you'll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.

Toolstation is one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc.

To apply, visit www.toolstationjobs.com or simply hit apply.

We are an equal opportunities employer and our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.