Store Manager

TN United Kingdom; Oxford; On-site; GBP 25,000 - 45,000; Full time

Job description

You are an advocate of our brand. In this role and together with the team, you will:

• Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
• Build a loyal portfolio of existing and new customers.
• Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
• Exceed personal and team service and sales targets.
• Be the driving force behind new and ongoing service and sales opportunities – directly impacting our growth and success.

About you

You are an experienced Store Manager and you have:

• Worked in a multicultural retail environment with a minimum of 3 years’ experience.
• Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
• Excellent and proven leadership and coaching skills.
• A winning personality to easily establish trustful relationships with customers, teams, and stakeholders.

What we offer

You can expect a range of benefits, including:

• Monthly bonus scheme
• Industry leading staff discount starting on your first day
• Enhanced holiday entitlement of 6.6 weeks, pro rata for part-time employees
• 24/7 access to our Employee Assistance Programme provider, Retail Trust, helping to support your financial and mental wellbeing

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.