Store Manager

The Entertainer; Newport; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading toy retailer is seeking an energetic Store Manager in Newport, Wales. The role involves overseeing multiple teams, driving sales, and ensuring high customer satisfaction. Ideal candidates should have proven retail management experience and excellent leadership skills. This role offers a competitive salary and fantastic benefits such as a quarterly bonus and generous discounts.

Benefits

Quarterly Tesco concession bonus

Retail Trust benefits, including a Virtual GP

Generous toy discount

Qualifications

• Proven retail management experience in a fast-paced environment.
• Experience managing and developing teams.
• Confidence in remote team management.

Responsibilities

• Lead multiple teams across separate locations.
• Manage daily operations including merchandising and stock.
• Recruit and train new team members.

Skills

Retail management experience

Leadership and team motivation

Excellent communication skills

Commercial decision-making

Education

Experience with Microsoft Office

Job description

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Are you ready to take the lead in a dynamic, fast-paced retail environment where fun, teamwork, and customer satisfaction are at the heart of everything we do? At The Entertainer, 1 Austin Friars, Newport,we’re looking for an energetic Store Manager to oversee both our Entertainer store and a remote Tesco concession space – bringing smiles to customers and inspiring brilliant toy shop teams every day.

If you live within 45-60 minutes of the store and are ready to bring energy, enthusiasm, and leadership to our team, we’d love to hear from you!

Entertainer Store Location: 1 Austin Friars, Newport, South Wales

Tesco Store Location: Newport Spytty Tesco Extra

Salary: £30,200 plus fantastic benefits and a quarterly Tesco concession premium

Hours: 42.5 hours per week across 5 days with every Sunday off

What You'll Be Doing:

• Lead multiple teams across separate locations, driving sales and delivering top-notch service.
• Be a brand ambassador, building strong relationships with Entertainer and Tesco teams.
• Use your commercial acumen to analyse trade reports and optimise trading space.
• Manage daily operations – from merchandising to stock management – ensuring everything is on point and on time.
• Motivate and develop your teams through positive leadership and hands-on coaching.
• Plan shifts, monitor attendance, and ensure teams are set to deliver exceptional service.
• Champion health and safety, shrinkage prevention, and store security.
• Recruit, induct, and train new team members, helping everyone reach their full potential.

How We’ll Reward You:

We appreciate the hard work and dedication of our teams, which is why we offer amazing benefits, including:

• Quarterly Tesco concession bonus,a thank you for your extra effort and commitment.
• Flexible access to your pay via MyView PayNow
• Retail Trust benefits, including a Virtual GP.
• Buy up to 5 extra holiday days a year,ideal for more rest, adventures, or time for you.
• Pension salary sacrifice to help you plan for the future.
• Life Cover for added peace of mind.
• Generous toy discount.
• Enhanced maternity & paternity pay.
• Cycle to Work Scheme for a healthier commute.
• Annual Bonus Scheme to reward your success.

What We're Looking For:

• Proven retail management experience in a fast-paced, customer-focused, dynamic environment.
• A natural leader with experience of managing, developing, and motivating teams.
• Confidence in remote team management.
• Excellent communication and organisation skills.
• Experience in analysing reports and making quick, commercial decisions.
• Familiarity with Microsoft Office and Teams.
• A UK driving license is preferred.

Why Join Us?

• Work in a fun, fast-moving environment where no two days are the same.
• Be part of a supportive, enthusiastic team.
• Unlock your potential with ongoing training and development.
• Enjoy a career where you're valued, supported, and rewarded – every step of the way.

Over 40 Years of Selling Toys!

The Entertainer is the UK’s largest independent toy retailer, with over 165 UK stores spanning England, Wales, Scotland, Northern Ireland, and the islands of Jersey and the Isle of Man. Our global presence is growing too, with over 200 international stores across The Entertainer and Early Learning Centre!

Our sister company, Addo Play, designs and creates toys that spark joy in children worldwide, with creative teams based in Amersham, Hong Kong, and a showroom in the USA.

As retail evolves, so do we! Since acquiring Early Learning Centre in 2019, we’ve been committed to offering quality, choice, and value to our customers. We’ve also expanded our reach by partnering with Tesco, Matalan, Marks & Spencer, and Moonpig bringing our fantastic toy ranges to more high street locations and online retailers.

The Entertainer has big ambitions for growth, and we’d love for you to join us on our exciting adventure!

We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.