Store Manager

Card Factory; Newport; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading card retailer is looking for a Store Manager to lead operations in Newport. You will guide and motivate a team, focusing on leadership and a customer-first culture. The ideal candidate has strong leadership experience and excellent communication skills. The role also emphasizes adaptability and a tech-savvy approach. Join us to shape a positive work environment and grow your career.

Qualifications

• Proven leadership experience in managing teams.
• Ability to inspire and create a high-performing culture.
• Strong communication skills and adaptability under pressure.

Responsibilities

• Lead day-to-day operations and build a brilliant team.
• Set clear direction and create a thriving workplace.
• Work closely with District and Regional Managers.

Skills

Leadership experience

Strong communicator

Tech-savvy

Inspiring presence

People-first mindset

Calm and adaptable

Job description

About the job

Store Location: Monmouth

Store Hours: 42.5

Lead the way at cardfactory, where special moments come to life.
As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

The day to day

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

About You

What We’re Looking For:

• Leadership experience – You’ve led teams and know how to bring out their best.
• Inspiring presence – You lead by example and build a high-performing culture.
• People-first mindset – You coach, support, and help others grow.
• Strong communicator – You listen, speak clearly, and bring people together.
• Tech-savvy – Comfortable using systems to support daily tasks.
• Calm and adaptable – You stay focused and flexible under pressure.

Why join us

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you're ready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments, we’d love to hear from you.

We reserve the right to close this vacancy once sufficient suitable applications have been received.