Store Manager

Caffè Nero; Newmarket; On-site; GBP 23,000 - 28,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead their Newmarket team. This role is perfect for individuals who thrive in a dynamic environment and are dedicated to delivering exceptional customer service. As a Store Manager, you will oversee store operations, ensuring that your team provides the best coffee and food experience. With opportunities for personal and professional growth, you will be part of a supportive family culture that values your contributions. Enjoy fantastic perks, including unlimited handmade drinks and significant discounts, while making a positive impact in your community.

Benefits

Unlimited free handmade drinks

75% off food and packaged drinks when on shift

50% off all handmade drinks when off shift

Referral programme

Cash Plan Healthcare scheme

Company events

Company pension

Life insurance

Length of service recognition

Access to benefits platform with discounts

Qualifications

• Experience in leading and developing a team in a customer-facing environment.
• Strong customer service skills and ability to maintain high standards.

Responsibilities

• Manage store operations and provide excellent customer service.
• Develop and nurture a team to ensure high performance and satisfaction.

Skills

Team Leadership

Customer Service

Retail Management

Communication Skills

Education

Experience in Retail or Hospitality Management

Job description

We're looking for a Store Manager to join our fantastic Newmarket team!

At Caffe Nero, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Store Managers.
We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!

As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.

What you can expect:

1. Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
2. Brilliant training and development to get you up to speed in your role and beyond
3. The opportunity to grow your career and develop personally
4. Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift
5. 50% off all handmade drinks and 40% off everything else when you’re off shift
6. Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team
7. Cash Plan Healthcare scheme
8. Length of service recognition
9. Access to our benefits platform, with hundreds of discounts, rewards and offers

To be successful:
Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffe Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.

Why choose us?
When you join us, you’re joining a family – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way, whether that’s at a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There’s something for everyone.

And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too.

At Caffe Nero you really can be you, with us.

Job Types: Full-time, Permanent

Salary: Up to £28,000.00 per year

Benefits:

1. Company events
2. Company pension
3. Discounted or free food
4. Employee discount
5. Life insurance
6. Referral programme

Application question(s):

1. Do you have experience in a management role within a retail or hospitality environment? (Please reply: Yes/No)
2. Our stores open early and some can stay open late, so it is important you have checked that you are able to travel to the store you are applying to. Can you confirm that you have looked into your commute, and that you can travel easily to the location? (Please reply: Yes/No)
3. The role you are applying for is a permanent one. If you are looking for temporary work, or can only do the advertised hours for a short period, unfortunately this would not be a suitable role for you. Are you able to commit to a permanent role? (Please reply: Yes/No)

Work authorisation:
United Kingdom (required)

Work Location: In person