Store Manager

Strava Group; Newcastle upon Tyne; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading fast food brand is seeking a Store Manager in Newcastle upon Tyne to oversee daily operations and ensure customer satisfaction. This role involves leading a team, maintaining food quality standards, and compliance with regulations. The ideal candidate has 2-3 years of management experience, a passion for customer service, and the ability to thrive under pressure. The position offers a competitive salary and opportunities for career growth.

Benefits

Employee discount

28 days holiday entitlement

Opportunities for career growth

Qualifications

• 2-3 years of experience in fast food or restaurant management.
• Proven leadership skills with the ability to manage and motivate a team.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Oversee daily operations, ensuring high standards of food quality and customer service.
• Manage and lead the team, ensuring staff development and motivation.
• Ensure compliance with health and safety regulations.

Skills

Leadership skills

Customer focus

Operational standards maintenance

Team management

Job description

About German Doner Kebab (GDK)

At GDK, we are revolutionising the casual dining experience with our premium quality doner kebabs, served with fresh ingredients and bold flavours. With a rapidly expanding global presence, we are committed to delivering excellence in every aspect of our operations. We pride ourselves on innovation, quality, and exceptional service, all while offering an exciting career path for our team members.

Position Overview

We are seeking a dynamic and experienced Store Manager to join our GDK store in Newcastle. As a key member of our team, you will play a pivotal role in delivering the GDK customer experience and driving the success of our store. With a commitment to maintaining the highest standards of service, operational efficiency, and quality, you will be the cornerstone of our operations.

Key Responsibilities

• Oversee daily operations, ensuring high standards of food quality, cleanliness, and customer service.
• Manage and lead the team, ensuring staff development, training, and motivation.
• Ensure compliance with health and safety regulations, as well as brand standards.
• Deliver exceptional customer experiences, resolving concerns in a timely and professional manner.
• Assist with stock management, ordering, and cost control.
• Contribute to the achievement of store targets including sales growth, profitability, and customer satisfaction.

What We’re Looking For

• Experience: 2-3 years of experience in fast food or restaurant management.
• Leadership: Proven leadership skills with the ability to manage and motivate a team.
• Customer Focused: A passion for delivering exceptional customer experiences.
• Operational Excellence: Ability to maintain high operational standards under pressure.
• Adaptability: Willingness to take on additional responsibilities, with potential to grow into a multi-store management role.

Why Join GDK?

• Competitive salary.
• Full-time role with 28 days holiday entitlement.
• Opportunities for career growth, including progression into a multi-store manager role.
• Be part of an exciting brand with global recognition.

If you\'re passionate about leadership, food quality, and customer service, and you\'re ready to take on a rewarding role in a fast-paced and growing environment, we want to hear from you.

Apply today to join the GDK team and be part of our journey!

Job Types: Full-time, Permanent

Pay: From £29,000.00 per year

Benefits

• Employee discount

Schedule

• Monday to Friday
• Weekend availability

Work Location: In person