Store Manager

Subway; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global franchise, Subway, is seeking a dedicated Store Manager to oversee store operations in Newcastle upon Tyne. The role involves managing staff, ensuring customer satisfaction, and driving sales performance. This is a challenging yet rewarding opportunity with significant career development potential in a fast-paced environment.

Qualifications

• Experience in retail management or food service.
• Strong leadership and team management skills.
• Ability to analyze sales and inventory reports.

Responsibilities

• Recruit and train staff, ensuring compliance with Subway standards.
• Manage store operations, including sales and inventory.
• Deliver high customer service standards and handle complaints.

Skills

Customer Service

Leadership

Inventory Management

Sales Analysis

Job description

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Closing Date: 19/06/2025

The Store Manager plays a central role in our franchise operations. Our franchisees are consistently seeking talented individuals to lead teams, ensuring the Subway brand remains the top choice for quick, nutritious meals.

Working as a Subway franchise Store Manager is both challenging and rewarding. Our franchisees value their dedicated staff and offer excellent career development opportunities to help you grow professionally.

Interested in a career in food retail sales?
Passionate about customer service?
Eager to work with a leading global franchise?

With over 41,000 stores worldwide, Subway is the largest sandwich chain. Due to ongoing growth in the UK, our franchisees are looking for motivated and driven team members to join the Subway family.

The Store Manager is responsible for the store's success, including sales, profitability, customer service, and operational excellence.

Key Responsibilities Include:

• Recruitment, induction, and training of staff in line with Subway standards — lead by example!
• Creating and managing staff schedules
• Checking deliveries, matching orders, and handling daily banking
• Preparing stock and sales paperwork, employee pay, and timesheets
• Managing cash balances and minimizing wastage
• Ensuring 100% compliance with Subway and local council guidelines
• Inventory management, stock control, weekly stock takes, and reporting
• Analyzing sales and inventory reports to improve business performance
• Maintaining store cleanliness and presentation
• Implementing in-store marketing and promotional materials in line with campaigns
• Following safety procedures to prevent injuries
• Providing a safe environment for staff and customers
• Encouraging high customer service standards among staff
• Handling escalated customer complaints effectively
• Delivering excellent service regarding products, sales, inquiries, and catering to customer needs

Being a Store Manager at Subway is a demanding yet fulfilling role. Our franchisees are proud of their hardworking staff and offer significant career development opportunities.

Please note that each store operates as an independent franchise. All applications are forwarded directly to the franchise owner or operator.