Store Manager

Card Factory; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading greeting card retailer in Newcastle upon Tyne seeks a Store Manager to guide a dynamic team and foster a positive workplace culture. You'll be responsible for daily operations, team development, and enhancing customer experience. Ideal candidates will have proven leadership skills and a people-first mindset. Apply now to shape the future with us!

Benefits

Comprehensive training

Career growth opportunities

Qualifications

• Experienced in leading teams with a focus on their development.
• Ability to create a positive and high-performing work culture.
• Strong communication skills to engage and unify the team.

Responsibilities

• Lead and develop a skilled team within the store.
• Manage daily operations including hiring and merchandising.
• Collaborate with District and Regional Managers to drive success.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

About the job

Store Location: Alnwick

Store Hours: 42.5

Lead the way at cardfactory, where special moments come to life. As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

The day to day

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

About You

What We’re Looking For:

• Leadership experience – You’ve led teams and know how to bring out their best.
• Inspiring presence – You lead by example and build a high-performing culture.
• People-first mindset – You coach, support, and help others grow.
• Strong communicator – You listen, speak clearly, and bring people together.
• Tech-savvy – Comfortable using systems to support daily tasks.
• Calm and adaptable – You stay focused and flexible under pressure.

Why join us

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

If you're ready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments, we’d love to hear from you.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A cardfactory