Store Manager

Centra; Newbridge; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player in grocery retail is seeking a dynamic retail manager to oversee store operations and drive sales. This role is pivotal in ensuring that the store runs smoothly, meets sales targets, and provides outstanding customer service. The ideal candidate will have a passion for grocery retail, a strong work ethic, and the ability to thrive in a fast-paced environment. Join a team that values community and innovation, and be part of a company that prioritizes both employee and customer satisfaction. If you're ready to take on a challenging yet rewarding role, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in retail management is essential.
• Strong understanding of KPIs and targets is required.

Responsibilities

• Ensure efficient store operations and exceptional customer service.
• Set and achieve sales targets while managing team performance.

Skills

Retail Management Experience

KPI Achievement

Report Analysis

Microsoft Office (Excel, Word)

Work Ethic

Passion for Grocery Retail

Ability to Thrive in Fast-Paced Environments

Tools

Microsoft Excel

Microsoft Word

Job description

Main purpose of the role:
Ensure the store operates efficiently and effectively and that all our employees provide our customers with the best customer service and fresh food offering at all times. Deliver key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be:

• Minimum 2 years' experience in a relevant retail management position
• An understanding of how to achieve KPIs and targets
• Strong knowledge and experience of reading and actioning reports
• Good knowledge of Microsoft Office (Excel, Word)
• Highly driven with a strong work ethic
• Passion for grocery retail
• Thrive in a fast-paced working environment.

Main Duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Oversee and ensure the smooth running of the store
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Owner
• Implement planograms correctly and ensure the correct range is in place in store
• Manage employee rostering and annual leave and maintain accurate and secure records
• Engage with the Store Owner on a regular basis
• Ensure merchandising and presentation of entire store is of the highest standard at all times and in accordance with relevant store planograms and guidelines
• Develop and promote good communication between employees and management in a safe, respectful and inclusive environment
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

About the locality:

45 HOURS PER WEEK, 5 DAYS ACROSS 7, MONDAY - SUNDAY