Store Manager

Safestore; Manchester; On-site; GBP 28,000 - 33,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where your leadership and customer service skills will shine. This role is all about inspiring your team to deliver exceptional service while maximizing sales and building strong customer relationships. You'll be at the forefront of a friendly team, ensuring that every customer receives the right storage solution. With a focus on coaching and performance, you will help your team achieve their targets and enjoy a rewarding career in a dynamic retail environment. Embrace the opportunity to make a real difference and enjoy a range of benefits that support your well-being and professional growth.

Benefits

28 days paid holiday

Monthly bonuses for achieving targets

Enhanced parental leave

Pension scheme

Healthcare cash plan

Discounted gym membership

Cycle to work scheme

Sharesave scheme

Colleague and family discounts

Employee Assistance Programme

Qualifications

• Proven management experience in a customer-facing role is essential.
• Strong ability to lead, coach, and motivate a team for performance.

Responsibilities

• Lead and motivate the store team to achieve sales targets and exceptional service.
• Manage store standards, including Health and Safety, for customer satisfaction.

Skills

Customer Service

Sales Performance

Team Leadership

Communication

Coaching

Commercial Acumen

Education

Experience in Management

Operational Background in Customer-Facing Environment

Job description

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Store Manager

Department: Region 2

Employment Type: Permanent - Full Time

Location: Manchester

Compensation: GBP 28,000 - GBP 32,200 / year

Description

Here at Safestore, our people make the difference. We're a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.

Basic starting salary: GBP 28,000 per annum, including a bonus each month which can take you up to GBP 32,200 per annum.

As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You'll lead the way by driving your team's performance and being focused on maximising sales.

We just want you to be yourself, and before you know it you will be part of the Safestore team, dazzling our customers and achieving your store's bonus targets.

What we will offer you:

• 28 days paid holiday per year (including bank holidays)
• Bonuses of basic monthly salary for achieving targets
• Enhanced parental leave
• Pension scheme
• Healthcare cash plan for all colleagues
• Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
• Sharesave scheme with huge success historically for our colleagues
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme

What you will offer us:

• Sales: Achieving your targets by understanding every customer's requirements, and advising on the best solution from enquiry through to move in, driving your store's performance (P&L) and achieving targets.
• People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
• Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
• Store Standards: Take pride in managing a store's overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.

A successful Store Manager will:

• Have had previous experience in a management role
• Have an operational background in a customer-facing environment such as retail/consultative sales
• Be able to lead a team and coach for performance
• Be able to communicate and build relationships with all stakeholders
• Have strong commercial acumen
• Be able to lead your team through the fast-moving storage industry environment