Store Manager

Vodafone Limited; Luton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading telecommunications company in Luton is seeking a Store Manager to oversee store operations and lead a dynamic team. The ideal candidate will have proven experience in retail management and a strong understanding of mobile technology. Responsibilities include driving sales performance, delivering expert knowledge of products, and ensuring high standards of customer service. This position offers competitive compensation and a vibrant work environment.

Benefits

Competitive salary + bonus structure

Staff discounts on Sim Plans

Ongoing training and development

Qualifications

• Proven experience as a Store Manager or Assistant Manager.
• Deep understanding of mobile technology and sales.
• Strong leadership and team‑building skills.

Responsibilities

• Lead the store team to exceed sales and service targets.
• Deliver expert knowledge of telecom products.
• Maintain high standards of visual merchandising.

Skills

Leadership

Customer service

Sales strategies

Communication

Data analysis

Job description

As Store Manager, you'll be at the heart of a fast-paced, tech-driven retail environment. You'll be responsible for managing store operations, leading and developing your team, and achieving commercial targets. You'll also be a key ambassador of the brand, ensuring that every customer receives expert advice and tailored solutions that suit their lifestyle and connectivity needs.

Key Responsibilities

• Lead and motivate the store team to meet and exceed sales, service, and performance targets
• Deliver expert knowledge of telecom products and services including mobile plans, broadband packages, and smart devices
• Maintain high standards of visual merchandising, in-store displays, and promotional materials
• Oversee day-to-day operations including stock control, scheduling, and cash handling
• Ensure compliance with company policies, health and safety, and regulatory requirements
• Analyze store performance metrics and implement strategies to drive customer acquisition and retention
• Provide hands‑on coaching and development to ensure a knowledgeable, confident sales team

Qualifications

• Proven experience as a Store Manager or Assistant Manager
• Deep understanding of mobile technology, networks, and sales strategies
• Strong leadership, communication, and team‑building skills
• Customer‑focused with a passion for delivering tailored, solution‑driven service
• Commercially aware with the ability to analyze data and drive results
• Comfortable working in a target‑driven environment with a proactive and adaptable mindset

Benefits

• Competitive salary + bonus structure
• Staff discounts on Sim Plans
• Ongoing training and professional development opportunities
• A vibrant, high‑energy work environment with clear career progression