Store Manager

MUJI; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An exciting opportunity awaits for a Store Manager in the vibrant heart of London. This role involves leading a dynamic team to achieve sales targets while ensuring exceptional customer service. You will be responsible for managing daily operations, training staff, and maintaining high standards throughout the store. With a competitive salary and benefits, including a monthly bonus and generous holiday allowance, this position offers a chance to thrive in a supportive environment. Join a forward-thinking company that values teamwork and innovation, and make a significant impact on the customer experience.

Benefits

Competitive salary plus monthly bonus

28 days holiday/year

20% Staff Discount

Pension scheme

Great working environment

Qualifications

• Strong leadership skills to manage and develop a productive team.
• Proven experience in retail and driving sales.

Responsibilities

• Manage sales team to maximize sales and control stock.
• Ensure high standards in branch operations and customer service.
• Organize staff training and maintain store housekeeping.

Skills

Team Management

Leadership

Sales Strategy

Customer Service

Communication

Organizational Skills

Business Acumen

Education

Experience in Retail

Experience Managing Teams

Proven Sales Experience

Job description

Store Manager - London, United Kingdom

Full-Time

We have an opportunity for a Store Manager to join one of our Central London Stores. Reporting to the Area Manager, the Store Manager will manage and develop the sales team in order to maximize sales, control stock, and cash following the Company guidelines.

Role and Responsibilities

1. Introduce and promote all categories of merchandise demonstrating consistently high standards in all areas of branch operations.
2. Communicate both store and company budgets, assuring that all staff maintains an appropriate awareness.
3. Support recruiting new staff in accordance with company procedure.
4. Ensure all staff receives appropriate and necessary training to perform their duties at a high standard.
5. Organize staff rotas and holidays.
6. Ensure all areas on the shop floor are covered at all times and customer needs are met, dealing promptly and efficiently with customer complaints.
7. Assist in the layout and display of merchandise.
8. Maintain a high level of housekeeping throughout the store at all times.
9. Use weekly line reports to maintain detailed stock information for practical display use.
10. Be aware of all advertising/editorial to promote lines.
11. Help plan and run twice yearly sales.
12. Oversee stockroom supervisor in maintenance and replenishment of stock, transferring and receiving stock, and organization of stockroom.
13. Maintain knowledge of cash systems including methods of payment, refund, and discount facility.
14. Guarantee end of day procedures are followed with cashing up and banking in line with MUJI guidelines.
15. Work with other managers to achieve the customer's journey with focused customer service training and best seller information.
16. Maintain awareness of security with all staff members.
17. Ensure company policy on Health and Safety is adhered to, protecting both employees and customers.

Knowledge and Skills

1. Ability to manage and develop a positive and productive team.
2. Motivated to achieve and exceed goals.
3. Exceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skills.
4. Demonstrable and strong business acumen.
5. Highly organized with the ability to adapt quickly to strategic change.
6. Self-starter, who takes the initiative.
7. Good communicator.

Education and Experience

1. Previous experience in Retail.
2. Experience managing teams.
3. Proven experience driving sales.

What We Offer

1. Competitive salary plus monthly bonus.
2. 28 days holiday/year (including bank holidays) that increase with length of service.
3. 20% Staff Discount.
4. Pension scheme.
5. Great working environment.