Store Manager

THE WHITE COMPANY; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

The White Company seeks a Store Manager in London to lead operational and commercial activities while embodying their values. The ideal candidate will maximize sales, develop the team, and ensure exceptional customer service in a vibrant retail environment. Competitive salary and benefits offered.

Benefits

50% discount on products

25 days holiday, increasing to 28

Volunteer Day with charity

Discretionary annual bonus scheme

Benefits discounts platform

Group Personal Pension scheme

Wagestream Money Management app

Private Medical Insurance

Life assurance after probation

Social events, including Christmas parties

Qualifications

• Proven track record in retail management.
• Experience in a fast-paced, commercial environment.
• Passion for retail and customer service.

Responsibilities

• Lead all operational and commercial activities in the store.
• Achieve sales targets and manage store costs.
• Develop and motivate the team for high performance.

Skills

Leadership

Sales Maximization

Customer Service

Team Development

Cost Control

Job description

Our Role

As a Store Manager, you will be fully accountable for all operational and commercial activities in your store, providing clear leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers exceptional customer service.

You will embody our PRIDE values as a Passionate, Inspiring, and Resourceful leader, with a proven track record of maximizing sales and profitability in a fast-paced, commercially driven retail environment. As an Imaginative and Dedicated Manager, you will coach and develop your team to reach their potential and demonstrate your knowledge and passion for The White Company.

What you'll be doing

• Manage the customer experience as part of The White Company's multi-channel strategy.
• Maximize contribution by achieving sales targets and controlling costs.
• Manage store costs without compromising store objectives.
• Oversee staff training content and frequency to develop and motivate the team, ensuring high standards of customer service and performance.
• Manage the performance and development of the management team.
• Ensure store presentation, including cleanliness, visual displays, and merchandising, reflects the brand.
• Provide feedback on product performance and development to relevant departments.

Please read the attached Job Description for more details.

What we offer you

At The White Company, we value our employees' dedication to delivering excellent service. We reward this with competitive salaries and benefits.

• 50% discount on our products
• 25 days holiday, increasing to 28 during service
• A Volunteer Day with a charity of your choice
• A discretionary annual bonus scheme
• Perk Place Benefits Platform offering discounts across wellbeing and lifestyle
• Automatic enrollment into the Group Personal Pension scheme
• Wagestream Money Management app for financial wellbeing
• Private Medical Insurance
• Life assurance after successful probation
• Social events, including Christmas parties

Our Equality, Diversity, and Inclusion statement of commitment

We are committed to creating an inclusive culture that values diverse backgrounds and identities, encouraging authenticity and respect.

Our recruitment and selection processes reflect this commitment. We'd love you to join us on our journey.

Our Sustainability statement of commitment

We aim to build a sustainable legacy for a brighter future for people and the planet, integrating this ethos into everything we do.