Store Manager

Caffe Nero Chiswick Park; London; On-site; GBP 3,000 - 6,000; Full time

Job summary

Join a dynamic and vibrant family as a Store Manager at a well-known coffee brand. This role offers a unique opportunity to lead your own store, ensuring exceptional customer service and the highest quality of coffee and food. With a focus on team development, you'll create a positive environment for both your staff and customers. Enjoy fantastic perks, including unlimited free drinks and significant discounts on food. This is more than just a job; it's a chance to grow your career in a fun and supportive atmosphere, filled with opportunities for personal and professional development.

Benefits

Performance related bonus

Brilliant training and development

Unlimited free handmade drinks

Discounts on food and drinks

Recommend A Friend Scheme

Cash Plan Healthcare scheme

Length of service recognition

Access to benefits platform with discounts

Qualifications

• Experience in leading and developing a team in a customer-facing environment.
• Ability to provide excellent customer service and maintain high standards.

Responsibilities

• Take ownership of the store and ensure customer satisfaction.
• Grow and develop your team while maintaining service standards.

Skills

Team Leadership

Customer Service

Staff Development

Job description

Store Manager at Caffe Nero

At Caffe Nero, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Store Managers.

We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!

As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.

What you can expect:

1. Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
2. Brilliant training and development to get you up to speed in your role and beyond.
3. The opportunity to grow your career and develop personally.
4. Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
5. 50% off all handmade drinks and 40% off everything else when you’re off shift.
6. Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
7. Cash Plan Healthcare scheme.
8. Length of service recognition.
9. Access to our benefits platform, with hundreds of discounts, rewards and offers.

To be successful:

Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffe Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.

Why choose us?

When you join us, you’re joining a family – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way, whether that’s at a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There’s something for everyone.

And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too.

At Caffe Nero you really can be you, with us.