Store Manager

Caserta Deli; London; On-site; GBP 35,000; Full time

Job summary

A leading Italian café in London is searching for an experienced Store Manager. This role involves overseeing daily operations, maintaining food hygiene standards, and leading a team to deliver exceptional customer service. Candidates should have café management experience and a passion for Italian food culture.

Benefits

Staff discounts and meals on shift

Supportive team culture with training and development opportunities

Qualifications

• Proven ability to manage and motivate a team.
• Strong organizational and rota-planning skills.
• Confident with basic food preparation and baking tasks.

Responsibilities

• Oversee daily operations of the café.
• Maintain high standards of cleanliness and compliance with safety regulations.
• Lead, motivate, and develop the team.

Skills

Food Hygiene Knowledge

Team Management

Customer Service

Organizational Skills

Basic Food Preparation

Education

Level 2 Food Hygiene Certificate

Job description

We are looking for an experienced, hands-on Store Manager to lead our team, maintain excellent standards, and deliver an exceptional customer experience. The ideal candidate will have a strong understanding of food hygiene, team management, and Italian food culture.. . Key Responsibilities. . Oversee daily operations of the café, ensuring smooth and efficient service.. Maintain high standards of cleanliness, food hygiene, and safety in compliance with UK regulations.. Plan and manage staff rotas to meet business needs while controlling labour costs.. Lead, motivate, and develop the team to provide outstanding customer service.. Handle small food preparations, such as filling croissants and baking frozen goods to serve fresh daily.. Monitor stock levels and place orders to avoid shortages or waste.. Ensure display counters and preparation areas are well presented and inviting at all times.. Support and uphold the café’s brand values, with a genuine passion for Italian food and culture.. Sales reports, and basic administrative tasks.. Address customer feedback professionally and promptly.. . . Essential Requirements. . Barista experience. Previous experience in a café, restaurant, or food retail management role.. Knowledge of food hygiene and safety standards (Level 2 Food Hygiene certificate or willingness to obtain).. Proven ability to manage and motivate a team.. Strong organisational and rota-planning skills.. Confident with basic food preparation and baking tasks.. Excellent communication and customer service skills.. Ideally, a strong appreciation of Italian food and culture, with the ability to share that passion with the team and customers.. . . Desirable. . Basic knowledge of Italian language or culinary terms.. . . What We Offer. . Competitive salary . Opportunity to work in a growing, authentic Italian café environment.. Staff discounts and meals on shift.. Supportive team culture with training and development opportunities.

Experience: Required
Employment: Full-time
Salary: £35,000 yearly
Benefits: Tips, meals and yearly discretional bonus

About Caserta Deli:

Riverside Italian cafe/deli