Store Manager

Tandem Talent Ltd; Leicester; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading outdoor retail destination in Leicester is seeking a Store Manager to lead their team. This role involves operational management, team leadership, and ensuring exceptional customer experiences. The ideal candidate is passionate about the outdoors and has a strong retail background.

Benefits

Annual bonus

Generous staff discount

Career development

33 days holiday

Life assurance

Private medical insurance

Qualifications

• Experience in leading a team in retail management.
• Strong customer service focus.

Responsibilities

• Manage inventory, stock audits, and compliance.
• Motivate and develop a passionate team.
• Drive sales and implement effective strategies.

Skills

Leadership

Customer Satisfaction

Operational Excellence

Job description

Job Description

Store Manager - Leicester

Full Time | 40 Hours | Up to £30,500 + Annual Bonus

Are you passionate about the outdoors and ready to lead a motivated team in one of the UK’s premier outdoor retail destinations? Cotswold Outdoor Group is looking for an energetic Store Manager to head up our Leicester store, located in the Highcross shopping centre.

Join us and help deliver exceptional customer experiences while driving sales and inspiring a passionate team of outdoor enthusiasts.

What You’ll Do

• Operational Excellence: Take charge of inventory, stock audits, banking, and compliance to ensure smooth store operations
• Leadership: Motivate, mentor, and develop a team to deliver outstanding results and exceptional service
• Customer Satisfaction: Foster a customer-first culture that ensures every visitor leaves with a memorable shopping experience
• Visual Merchandising: Maintain the store to high standards and lead seasonal promotions and campaigns
• Sales Strategy: Analyse sales data and implement initiatives to meet and exceed targets

What We Offer

• Two-week induction: A thorough introduction to our brand, values, and operations
• Annual bonus: Earn up to £4,250 based on store and individual performance
• Generous staff discount: 40-60% off our extensive range of outdoor gear
• Career development: Real opportunities to progress within a thriving company that invests in its people
• Supportive team environment: Work with passionate colleagues who share your love of adventure
• 33 days holiday (including bank holidays) with option to buy more
• Additional benefits: Life assurance, critical illness cover, private medical insurance, and Perkbox access for discounts on everyday essentials and experiences

About Leicester Store

Located in the vibrant Highcross shopping centre, our Leicester Outlet store offers unbeatable discounts (up to 70% off) on top outdoor brands like Patagonia, Fjällräven, The North Face, and more. Whether you’re helping customers prepare for a walk, run, or mountaineering expedition, you’ll be supported by a team with deep outdoor expertise.

Why Visit the Cotswold Outdoor Leicester Store?

• Incredible discounts on premium outdoor brands
• Expert staff with hands-on knowledge of walking, running, hiking, and mountaineering
• Joined by Runners Need specialists offering video gait analysis and top running kit
• Fully accessible with DDA-compliant facilities and lift access

Ready to take the lead and inspire others to explore the outdoors? Apply today and be part of a growing team that’s passionate about adventure!