Store Manager

SS LOCAL LTD; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail company in Leeds is seeking a Retail Site Manager to oversee all store operations. The ideal candidate will manage staff, optimize sales and ensure customer satisfaction. Responsibilities include staffing, inventory management, financial oversight, and compliance with company policies. This role is crucial to maintaining high operational standards and delivering excellent customer experiences.

Responsibilities

• Hire, train, schedule, and motivate employees.
• Set and achieve sales targets and manage store budgets.
• Monitor stock levels and conduct inventory audits.
• Address customer queries and ensure satisfaction.
• Implement promotional campaigns and manage events.
• Oversee daily operations and ensure compliance.
• Implement security measures to protect against theft.
• Communicate with corporate staff on store operations.

Job description

Responsibilities

• Staff Management: Hire, train, schedule, and motivate employees; monitor performance and provide feedback.
• Sales & Financial Management: Set and achieve sales targets, manage store budgets, and analyse sales reports to improve performance.
• Inventory & Stock Control: Monitor stock levels, order new merchandise, conduct inventory audits, and ensure proper stock keeping.
• Customer Service: Address customer queries, complaints, and feedback, and ensure high levels of customer satisfaction.
• Marketing & Promotions: Implement promotional campaigns, manage in-store events, and ensure effective use of advertising and display facilities.
• Operations & Compliance: Oversee daily store operations, maintain visual merchandising and store cleanliness, and ensure compliance with health and safety regulations and company policies.
• Security: Implement security measures to protect against fraud and theft.
• Liaising with Head Office: Communicate with corporate or head office staff on various aspects of store operations and strategy.

Retail Site Manager duties

• The Retail Site Manager will manage all aspects of the store operation, leading the delivery of excellent customer service and high operational standards.
• Managing store performance, stock, finances, facilities and daily routines against KPI’s and with HSSE awareness. Leading and developing a team delivering to brand and customer experience standards.
• A Retail Store Manager, or Assistant Store Manager is responsible for the day-to-day management of a shop or department within a retail setting. Their duties include overseeing staff, keeping track of stock to ensure that the store is able to meet demand and monitoring trends to maximise sales in line with seasonal buying patterns.

Retail Store Manager duties and responsibilities

• Retail Managers have a wide range of responsibilities from helping out on the shop floor to making long-term plans for the future; their daily duties typically include:
• Recruiting and training staff.