Store Manager

SERVE LOCAL LIMITED T/A Jet Apollo service station; Leeds; On-site; GBP 31,000 - 34,000; Full time

Job summary

A leading convenience store in Leeds seeks a Store Manager to oversee operations, staff, and customer service in a welcoming environment. The ideal candidate will possess a degree, excellent management skills, and a proven ability in business operations. This full-time role offers a competitive salary and an opportunity to grow in a dynamic setting.

Qualifications

• Bachelor / Master’s degree or a related study and experience.
• Excellent all-around managing skills.
• Proven ability to manage full business requirements.

Responsibilities

• Maintain statistical and financial records.
• Recruit, train new staff, and ensure high levels of customer satisfaction.
• Maximize profitability and set/meet sales targets.

Skills

Customer management skills

Excellent organizational skills

Strong experience in Excel

Excellent communication skills

Interpersonal skills

Education

Bachelor / Master’s degree or a related study

Job description

**Duties and Responsibilities:**. . · Maintaining statistical and financial records. · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability. · Create and manage a relaxed, welcoming, customer-focused environment. · Dealing with customer queries and complaints. · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so. · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits.. · Conduct price and feature comparisons to facilitate purchasing. · Recruit and train new staff and conduct induction. · Ensure racks are fully stocked. · Ensure high levels of customer satisfaction through excellent service. · Utilizing customer experience and everyday coaching across the team (especially during peak times). · Inform customers about discounts and special offers and managing budgets. . ** Skill/experience/qualifications:**. . · Bachelor / Master’s degree or a related study and experience. · Excellent all-around managing skills. · Strong experience in Excel. · Excellent organizational and proven ability to managing the full extent of business requirements. · Must have excellent communication and interpersonal skills, Customer management skills

Experience: Required
Employment: Full-time
Salary: £31,000 – £34,000 yearly

About SERVE LOCAL LIMITED T/A Jet Apollo service station:

your local Londis convenience store at Leeds for a wide range of everyday essentials including confectionery, top up grocery items, fresh produce and food to go. With flexible opening hours, friendly independent Retailers and great deals.