Store Manager

Age UK; Kinson; On-site; GBP 25,000 - 35,000; Full time

Job summary

A charity organization in Kinson is seeking a motivated Store Manager to oversee store operations and lead a team. The ideal candidate will leverage their retail experience to enhance sales while providing exceptional customer service. Responsibilities include team leadership and maintaining retail processes. This role offers a competitive salary and attractive benefits including annual leave and health plans.

Benefits

Competitive salary

25 days annual leave

Wellbeing days

Excellent pension scheme

Blue Light Card scheme

Qualifications

• Experience in a performance driven retail/customer centric environment.
• Experience of managing people.
• Ability to lift and carry bags of stock up to 10kg.
• Strong drive to achieve results through others.

Responsibilities

• Manage the day to day running of the store.
• Lead, train, and develop a team of staff and volunteers.
• Deliver excellent customer service.
• Establish and maintain successful retail processes.

Skills

Retail experience

Team leadership

Customer service skills

Time management

IT literacy

Job description

Overview

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our Broadstone team. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store—maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the services and support they provide to older people. As Store Manager, you will manage our team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs). The organisation will be conducting interviews throughout the advertising process. Early applications are advised.

Responsibilities

• Manage the day to day running of the store with a focus on maximising sales and profits while delivering excellent customer service.
• Lead, train, and develop a brilliant team of staff and volunteers.
• Provide effective leadership and support to the team to achieve business goals.
• Utilise previous retail experience in a performance driven, customer centric environment.
• Communicate effectively with a diverse workforce and customer base.
• Establish and maintain successful retail processes and merchandising.
• Delegate, coach, listen, and motivate others; manage time under conflicting priorities.
• Support others through change with an open and adaptable approach.

Qualifications

• Experience in a performance driven retail/customer centric environment.
• Experience of managing people.
• Ability to lift and carry bags of stock up to 10kg.
• Ability to build, retain and develop a team.
• Strong drive to achieve results through others.
• Ability to delegate, coach and listen.
• Ability to manage time under conflicting priorities.
• Ability to motivate self and others.
• IT literacy and numeracy skills.

Benefits

• Competitive salary
• 25 days annual leave (pro rata for part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy Home & Tech items from Currys & IKEA up to £1000, with 12-month interest-free financing
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250