Store Manager

Body Shop (The); Hull and East Yorkshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A beauty retail leader in Hull is seeking a Store Manager to inspire the team and drive customer engagement. Your expertise in beauty retail and people management will be crucial to achieving sales targets and enhancing the customer experience. This role requires a proven ability to lead effectively, manage stock, and make data-driven decisions. A passion for beauty products is essential, alongside flexibility in working hours.

Qualifications

• Experience in beauty retail and people leadership.
• Ability to control and meet sales and performance targets.
• Experience in using data for commercial decisions.
• Outstanding communication and operational skills.
• Leadership skills to achieve personal and business success.

Responsibilities

• Drive customer engagement and shape store experience.
• Control and meet sales and performance targets.
• Monitor and manage stock effectively.
• Lead and develop a high-performing team.
• Make data-driven commercial and business decisions.

Skills

Beauty retail expertise

Sales and performance target management

Team coaching and development

Outstanding communication skills

IT Skills

Flexibility in working hours

Job description

Overview

The Body Shop is committed to generating positive economic, social and environmental impact. Were fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone whos not afraid to mix things up.

The Body Shop is committed to generating positive economic, social and environmental impact. Were fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone whos not afraid to mix things up.

Your role in a nutshell

To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.

More About The Role

Customer Experience

We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand.

Delivery

Retail related beauty expertise is highly desirable at management level. Were looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products!

Teamwork and People Management

Our people are at the heart of everything we do. Were particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard.

What We Look For

• Experience in beauty retail and people leadership
• Able to control and meet sales and performance targets with outstanding planning and organising skills
• Experience of using data provided to make sound commercial and business decisions
• Ability to work collaboratively within a feedback culture
• Team coaching and development
• Ability to demonstrate outstanding communication and operational skills
• Leadership skills to achieve personal and business success
• Good IT Skills
• Flexibility to work across Sunday to Saturday is required.

Talent Drivers

Commerciality Collaborative Skills Leadership Personal Conduct Purpose