Store Manager

Heron Foods; Hornsea; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Generous Leave

Exclusive Discounts

Wellbeing Support

Recognition for long service

Career Development

Job summary

Heron Foods is seeking an experienced Store Manager to lead a fast-paced, community-focused retail team in Hornsea. You’ll drive sales, uphold store presentation, and coach colleagues to deliver outstanding service.

The role offers generous benefits, ongoing training, and a lively work environment within a growing discount retailer. You’ll be responsible for daily operations, supervising staff, and ensuring excellent customer experiences.

Qualifications

• Proven experience leading a store or retail team.
• Strong track record of developing teams and achieving results.
• Passion for retail, customer service, and delivering results.
• Thrives in a fast-paced, community-focused environment.

Responsibilities

• Lead and motivate the team to hit sales targets.
• Provide hands-on leadership and coaching to foster a high-performing store.
• Ensure store presentation, stock management, and health & safety compliance.
• Deliver excellent customer service and resolve queries effectively.
• Develop talent and succession plans within the team.

Skills

Store management

Retail leadership

Team development

Customer service

Job description

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Hornsea, HU18 1AB

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we’d love to hear from you.

What We Offer Our Store Managers:

• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Recognition for long service.
• Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do:

As a Store Manager, you’ll be at the heart of our success, taking responsibility for:

Leading and motivating your team to deliver exceptional results and achieve sales targets.

• Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding:

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

What We’re Looking For:

We’re seeking individuals who bring:

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast-paced, community-focused retail environment.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Up to £13 per hour (inclusive of enhancement when performing management duties)

Up to £13 per hour (inclusive of enhancement when performing management duties)

Up to £12.71 per hour (depending on age)