Store Manager

Subway; Hebburn; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading global franchise is seeking a dedicated Store Manager to lead its team in Hebburn. This rewarding role involves managing operations, enhancing customer service, and ensuring compliance with Subway standards. Candidates with prior retail management experience are encouraged to apply for this exciting opportunity.

Qualifications

• Management experience in fast-paced retail environment required.
• Experience in recruitment and training is essential.
• Strong customer service skills necessary.

Responsibilities

• Lead staff recruitment and training.
• Manage daily operations including cash handling and inventory.
• Ensure high customer service standards.

Skills

Customer Service

Leadership

Inventory Management

Training and Development

Job description

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Closing Date: 31/08/2025

The Store Manager is at the heart of the operation, and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals.

Working as a Store Manager in a Subway franchise is a challenging but highly rewarding role. Subway franchisees are proud of their hardworking staff and offer excellent career development opportunities to help you grow your career.

Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?

With over 41,000 stores, Subway is the largest sandwich chain in the world. Due to continued growth across the UK, our franchisees are looking to recruit motivated and driven team members to join the Subway brand.

The Store Manager is central to the operation, and our franchisees seek talented individuals to lead teams that make Subway the first choice for quick and nutritious meals.

About The Role

You may currently be working as a Catering Manager, Store Manager, Restaurant Manager, or perhaps as an experienced Supervisor, Assistant Manager, or Deputy Manager seeking career progression. If you have management experience in a fast-paced retail environment, we want to hear from you!

You will be primarily responsible for the success of your store—covering sales, profitability, customer service, and operational excellence.

Key Responsibilities Include:

• Recruitment, induction, and training/development of staff in line with Subway's standards—lead by example!
• Creating and managing staff schedules
• Checking deliveries, matching orders, and handling daily banking
• Preparing stock and sales paperwork, employee pay, and timesheets
• Managing cash balances and minimizing wastage
• Ensuring 100% compliance with Subway and local guidelines
• Inventory management, stock control, weekly stock takes, and reporting
• Analyzing weekly sales and inventory reports to improve business performance
• Maintaining store cleanliness and presentation
• Implementing in-store marketing and point-of-purchase materials in line with campaigns
• Following safety procedures to prevent injuries
• Providing a safe environment for employees and customers
• Promoting high customer service standards among staff
• Handling escalated customer complaints effectively
• Delivering excellent service in product handling, sales, inquiries, and catering to customer needs

Working as a Store Manager in a Subway franchise is challenging but rewarding. Our franchisees are proud of their dedicated staff and offer excellent career development opportunities.

Please note that stores are independently owned franchises. All applications are directed to the franchise owner or operator.