Store Manager

Deichmann; Hanley; On-site; GBP 32,000; Full time

Job summary

A leading retail company in Hanley is seeking an experienced Store Manager who can motivate a team and deliver exceptional customer service. The ideal candidate should have prior experience in a fast-paced retail environment, a hands-on leadership style, and strong analytical skills. The salary for this role is £31,500 plus bonuses.

Qualifications

• Hands-on leader with experience as a Retail Store Manager.
• Positive, flexible approach with a can-do attitude.
• Highly numerate and detailed-oriented.

Responsibilities

• Motivate and coach the team to deliver excellent customer service.
• Analyse sales performance data and make improvement recommendations.
• Ensure company standards are implemented and maintained.

Skills

Leadership

Customer service

Sales analysis

Team coaching

Problem solving

Attention to detail

Effective communication

Organizational skills

Job description

Purpose: The Deichmann store, based within The Potteries Shopping Centre, Hanley, Stoke-on-Trent, is seeking a Store Manager to join our busy store. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service.

Key activities:

• Motivate and coach the team to deliver excellent customer service
• Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
• Stock management
• Analysing and interpreting sales performance data and reports
• Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
• Ensure all company standards are implemented and maintained i.e. merchandising, admin
• Delivery of all KPI's, meeting all company standards
• Recruitment and training of the team

The successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance. You will have previous experience of working as a Store Manager in fast paced, high volume retail setting.

Requirements include:

• A hands on leader, with experience working as a Retail Store Manager
• A positive flexible approach with a can do attitude
• Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
• Have the confidence and ability to motivate, coach and inspire the team
• Highly numerate
• Attention to detail
• Good communicator
• Be methodical, organised and have a structure approach to work
• Be fully flexible across the week

The salary for this role is £31,500 + the potential to earn commission and bonuses.