Store Manager

Toolstation Limited; Hamilton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in Hamilton is looking for a Store Manager to oversee branch operations, ensure excellent customer service, and develop a high-performing team. This role requires a dedicated individual with a passion for retail and teamwork, offering great benefits including training and career progression opportunities.

Benefits

22 days’ holidays + bank holidays

Company pension scheme

Life assurance

Bonus scheme

20% discounts across all Travis Perkins companies

Qualifications

• Proven track record in developing high performing retail teams.
• Dedicated to leading a team to deliver sales through customer service.
• Passionate about teamwork and developing future leaders.

Responsibilities

• Manage the branch and serve customers.
• Ensure team provides a great customer experience.
• Coach, motivate, and engage the team.

Skills

Customer Focus

Team Leadership

Resilience

Flexibility

Job description

Overview

Store Manager in Hamilton — 40 hours per week

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

Responsibilities

• Delivering an outstanding customer proposition. Manage the Branch, serve customers, check deliveries, pick items from the warehouse and stock shelves. It can be hot in the summer and cold in the winter, but lead and motivate a team to achieve great things so customers notice and value us.
• Day-to-day
• Delivering great service: ensure the team provides a great customer experience and delivers sales through service.
• Mucking in: help the team get the job done, check and unpack deliveries, open and close the branch, stock shelves, clean the branch and put orders together.
• Inspiring: encourage a positive mindset, build a culture of feedback, praise and recognition.
• Asking questions and building relationships: ensure the team gets development, support future business growth and succession, and make sure customers leave the branch with everything they need for the job.
• Leading: coach, motivate and engage the team from the front to create a great place to work where engagement is key.
• Building a fun working environment: maintain product availability and high branch standards, while ensuring the branch is somewhere everyone loves coming to work.

What you\'ll bring

• Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
• Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
• A love of team work. Be happy to muck in and get your hands dirty, and be passionate about developing future leaders.
• Customer Focus. Ensure the customer remains at the heart of everything you do.
• Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
• Flexibility. Be there when your team need you, understand priorities and plan effectively.
• Yourself. Bring your whole self to work and let your true personality shine through.

What you\'ll get

You’ll find every opportunity to be yourself and to bring your personality and potential to work plus many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. You’ll be supported with training and development, including access to Toolstation Academy programmes.

Plus, you\'ll receive some of the best benefits in retail. 22 days’ holidays + bank holidays, company pension scheme and life assurance, a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.

Toolstation. The story so far. We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.