Store Manager

Caffe Nero Guildford North St; Guildford; On-site; GBP 3,000 - 6,000; Full time

Job summary

Join a vibrant and welcoming family at a leading coffee brand as a Store Manager. In this role, you will lead your own store, ensuring exceptional customer service and high standards of coffee and food. With fantastic opportunities for personal growth and career advancement, you will thrive in a supportive environment that values your contributions. Enjoy perks like unlimited free drinks, generous discounts, and a performance-related bonus. If you’re passionate about coffee and have experience in a busy customer-facing role, this is the perfect opportunity for you to shine and make a difference in your community.

Benefits

Performance related bonus

Brilliant training and development

Unlimited free handmade drinks

75% off food when on shift

50% off handmade drinks when off shift

Recommend A Friend Scheme

Cash Plan Healthcare scheme

Length of service recognition

Discounts and rewards platform

Qualifications

• Experience in leading and developing a team in a customer-facing environment.
• A passion for providing excellent customer service.

Responsibilities

• Take ownership of the store and ensure high standards of service.
• Grow and develop your own team while keeping customers happy.

Skills

Team Leadership

Customer Service

Team Development

Communication

Job description

Store Manager at Caffe Nero

At Caffe Nero, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Store Managers.

We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!

As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.

What you can expect:

1. Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
2. Brilliant training and development to get you up to speed in your role and beyond.
3. The opportunity to grow your career and develop personally.
4. Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
5. 50% off all handmade drinks and 40% off everything else when you’re off shift.
6. Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
7. Cash Plan Healthcare scheme.
8. Length of service recognition.
9. Access to our benefits platform, with hundreds of discounts, rewards and offers.

To be successful:
Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffe Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.

Why choose us?
When you join us, you’re joining a family – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way, whether that’s at a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There’s something for everyone.

And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too.

At Caffe Nero you really can be you, with us.