Store Manager

KAO; Gretna; On-site; GBP 30,000 - 32,000; Full time

Job summary

A prominent luxury brand is seeking a passionate Store Manager for its Covent Garden location. The ideal candidate will lead the store, drive sales, and create an exceptional customer experience. This role requires a minimum of 2 years in retail management, with a strong focus on leadership and customer satisfaction. The company offers competitive salary, extensive perks including discounts, holidays, and healthcare benefits, as well as a supportive work culture that values diversity and personal development.

Benefits

50% staff discount on all products

25 days holiday + Bank Holidays

A day off for your birthday

Quarterly store bonus scheme

Private Medical / Healthcare Plan

Wellbeing Support

Company Pension Scheme

Ongoing development opportunities

Qualifications

• Minimum 2 years retail management experience.
• Experience in fragrance and beauty retail preferred.
• Excellent communication skills.

Responsibilities

• Lead the store with a passion for excellence, demonstrating a will to win and a focus on customer experience.
• Drive sales and profitability through strategic planning and motivation.
• Create a sensory, personalized customer journey aligning with our service principles.
• Build and develop a high-performing team through coaching and engagement.

Skills

Customer-centric approach

Excellent communication

Leadership

Commercial acumen

Flexibility

Job description

We are seeking an experienced Store Manager with a passion for luxury to lead our Covent Garden store!

Position: Store Manager – Full Time

Location: Covent Garden

Hours per Week: 37.5 (Permanent)

Salary: £30,000- £32,000

What we offer to our Store Managers:

• A 50% staff discount on all Molton Brown products
• 25 days holiday + Bank Holidays
• A day off for your birthday!
• Quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
• Quarterly product allocation up to 5 Molton Brown items
• Discounts/cashbacks from high street retailers
• Enhanced family leave
• Private Medical / Healthcare Plan
• Wellbeing Support
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development opportunities
• A company culture where your voice matters
• Access to our e-Learning platform for qualifications and certifications

Role Responsibilities:

• Lead the store with a passion for excellence, demonstrating a will to win and a focus on customer experience
• Drive sales and profitability through strategic planning and motivation
• Create a sensory, personalized customer journey aligning with our service principles
• Build and develop a high-performing team through coaching and engagement

Candidate Profile:

• Minimum 2 years retail management experience
• Experience in fragrance and beauty retail preferred
• Excellent communication skills
• Proven leadership and commercial acumen
• Customer-centric approach
• Flexible working arrangements including some travel

Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a positive difference through high-quality products and sustainable practices, guided by the Kao Way principles of integrity, innovation, and respect.

We value diversity and encourage applications from all backgrounds. Join us and be part of a purpose-driven company that cares about its people and the planet.

Interested? Visit our website to learn more about career opportunities with Kao.