Store Manager

Crown Paints; Greater London; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

36 days annual leave

Performance bonus (up to 25%)

Pension matching

Employee Assistance Programme

Health & wellbeing perks

Cycle to Work Scheme

Training and development

Job summary

Crown Paints is seeking a Store Manager to join our team in Sydenham. This permanent, full-time role offers a 40-hour week (7am-5pm Mon-Fri, occasional Saturdays 8am-2pm) with a salary of £34,000 - £37,000 plus £3,128 per annum LA and bonus, plus benefits.

You will lead a small team, drive customer growth, and manage stock and forecasting to keep the store performing to plan.

Qualifications

• Experience leading a retail store team.
• Strong organisational and forecasting skills.
• Customer-focused and sales-driven.

Responsibilities

• Lead from the front of the store and build trusted relationships with customers.
• Prospect new business and achieve sales targets.
• Coach and develop a small store team.
• Own stock management, forecasting, and daily store operations.
• Contribute to store performance with KPIs and margin awareness.

Skills

Store leadership

Team management

Customer relationships

Target driven

Time management

Job description

Crown Paints are seeking to recruit Store Managerto join our fantasticteam based in Sydenham

• The role is apermanent, full-timeposition working 40hours per week(7am-5pm Monday - Friday and occasionalSaturdays 8am-2pm).
• In return, we are offering youa salary of£34,000 - £37,000 plus £3,128pa LA per annum+ bonus + excellent benefits package.

What you can expect from this role?

This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role — from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition.

There’s plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions.

Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management.

Expect to take ownership of stock — maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference.

Commercial understanding is key. There’s the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It’s a great opportunity to build commercial skills in a fast-paced, customer-first environment.

With great work comes great reward

At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:

• 36 days annual leave (including bank holidays and a paid mandatory store closure period ie.Christmas)
• The opportunity to earn up to a 25% performance bonus each quarter
• Purchase a generous amount of significantly discounted paint for personal use
• A fantastic pension plan where the Company will match, and even double your contribution
• Employee Assistance Programme (EAP) - 24/7access to confidential support via an employee helpline with qualified counsellors
• Health & wellbeing perks - a range of medical dental and optical treatments for youand your family
• Excellent work-life balance - never work a night shift or on Sunday's again!
• Eating out, retail and leisure discounts
• Cycle to Work Scheme
• Training and development throughout your role

A little more about us

Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world.

Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown – It’s not just paint. It’s personal!