Store Manager

Oliver Bonas; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A vibrant lifestyle retailer in Greater London is seeking a Store Manager to lead their Waterloo store. You will inspire and motivate your team while maximizing sales. The role offers a flexible contract with a focus on team leadership, exceptional customer service, and commercial awareness. Join a positive work environment where you can build your career.

Benefits

Up to 60% employee discount

30 days holiday, increasing with service

Private medical insurance options

Employee assistance programmes

Annual profit related pay scheme

Qualifications

• Experience in team management required.
• Exceptional customer service skills necessary.
• Strong communication skills in written and verbal format.

Responsibilities

• Lead the store to success by boosting sales and motivating the team.
• Analyse reports to evaluate store performance.
• Provide leadership and guidance to team members.

Skills

Team management

Customer service excellence

Communication skills

Commercial awareness

Organisation skills

Job description

We have an amazing opportunity for a Store Manager to join Team OB in our Waterloo store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. We are open to having conversations about working flexibly.

A bit about us … Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; it's somewhere to build a career you are passionate about.

More about the role …

OB Store Managers will:

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store's performance and identify development areas.
• Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met.
• Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
• Communicate any development/training issues that are identified to the Area Manager and People Advisor.
• Ensure exemplary customer service is delivered by the team at all times.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who is kind, helpful and considerate towards customers and team members alike.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who's looking for opportunities to learn more.

Proud member of the Disability Confident employer scheme. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.

Bonas Benefits:

• Up to 60% employee discount.
• 30 days holiday - increasing each year after two years' service (up to 35 days).
• Option of Westfield Health Be Well Cash Plan or private medical insurance.
• Auto-enrolment into our pension plan.
• Access to Looop - our eLearning platform.
• Access to the Retail Trust and Care First employee assistance programmes - offering financial, emotional and vocational support to everyone at OB.
• Annual discretionary profit related pay scheme.
• An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022.