Store Manager

BOOTS; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company Pension

Discretionary bonus

29 days holidays

Employee discounts

Sick pay

Tax Saver scheme

Counselling

Job summary

Boots is seeking a Store Manager to lead and inspire the team, delivering exceptional customer care in-store in a fast-paced environment. You will drive sales and store performance while building strong customer relationships and operational excellence in a Boots location in London.

You will champion Boots branding, workplace inclusivity, and continuous learning, with opportunities for ongoing progression in beauty and healthcare roles.

Qualifications

• Retail management and commercial experience with strong customer service.
• Ability to lead and implement in-store company strategy to drive strong performance.
• Ability to coach and develop individuals and teams.

Responsibilities

• Lead, challenge and inspire your team to deliver business growth by providing exceptional care to customers and patients.
• Lead the sales and performance of your store, whilst keeping customers close to heart.
• Make the shop floor your own, get to know our teams, sales and operations.
• Be a passionate ambassador for our Boots brand, helping us work towards becoming the world's best pharmacy led health and beauty retailer.
• Consider what can we do to change for the better to set Boots apart from other retailers.

Skills

Retail management

Customer service

Team leadership

Strategic planning

Coaching

Job description

As a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategy will help the business to grow and change for the better. With opportunities to progress your career in beauty and healthcare, our training teams will ensure you have all the tools you need to succeed in your current role and beyond.

About the role

You will:

• Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
• Lead the sales and performance of your store, whilst keeping our customers close to heart.
• Make the shop floor your own, get to know our teams, sales and operations.
• Be a passionate ambassador for our Boots brand, helping us work towards becoming the world's best pharmacy led health and beauty retailer.
• Consider what can we do to change for the better to set Boots apart from other retailers.

What you'll need to have

These are the essential skills or experience needed to succeed in this role.

• Retail management and commercial experience, with great customer service skills.
• Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
• Ability to work at pace and react to the changing needs of the customer.
• A collaborative personality and able to thrive in a team centered approach.
• A passion for keeping up to date with your own learning and development.
• Ability to coach and develop individuals and teams.

It would be great if you also have

• Experience working within community pharmacy
• Experience and comfortable with navigating and embracing new technology

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.

Our benefits

• Company Pension
• Discretionary annual bonus
• 29 days holidays per year pro rata (Excluding Public Holidays)
• Generous employee discounts and benefit schemes
• Company Sick Pay Scheme
• Tax Saver scheme
• Access to free, 24/7 counselling and support through our Employee Assistance Programme

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you

Why Boots

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better.

What's Next?

A member of the Resourcing Team will be in touch with you regarding your application should you be progressing to interview.

We are always open to discussing possible flexible working options and what this may look like for you. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.

Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots Ireland and may not be accurate.