Store Manager

My Fone UK Limited; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A well-established UK wholesaler is seeking a proactive Store Manager to oversee daily operations in mobile accessories and consumer electronics. This full-time position includes handling B2B customer inquiries, managing stock levels, and supporting e-commerce activities. Strong knowledge of the product range and effective communication skills are essential. The ideal candidate will thrive in a dynamic wholesale environment while ensuring exceptional customer experiences.

Qualifications

• Experience in a wholesale, distribution, or electronics environment.
• Strong knowledge of mobile accessories and consumer electronics.
• English language proficiency (Advanced).

Responsibilities

• Respond to B2B customer enquiries and provide product information.
• Maintain relationships with existing wholesale clients.
• Process sales orders and coordinate logistics.
• Manage and update stock levels and product listings.
• Support e-commerce operations on multiple platforms.
• Monitor trends and assist in purchasing decisions.
• Prepare sales performance reports.
• Resolve customer issues professionally.

Skills

Experience in wholesale or electronics

Familiarity with marketplace tools

Analytical skills

Excellent communication skills

Organisational abilities

IT proficiency

Attention to detail

Tools

Microsoft Office

CRM systems

Online marketplace tools

Job description

Job Summary

We are seeking a proactive and detail-oriented Store Manager to support our wholesale operations across mobile accessories and consumer electronics. This role is integral to our daily sales activity, customer relationship management, stock coordination, and optimisation of online marketplace performance. The successful candidate will have strong product knowledge of mobile accessories (such as chargers, cables, cases, screen protectors, audio devices, and smart gadgets) and a keen understanding of wholesale or B2B environments.

Duties

• Respond to B2B customer enquiries and provide accurate product information on mobile accessories and related electronic goods.
• Maintain strong relationships with existing wholesale clients and assist in onboarding new accounts.
• Process sales orders efficiently and coordinate with logistics/warehouse teams to ensure on-time delivery.
• Assist in managing and updating stock levels, product listings, and catalogues for wholesale and online channels.
• Support e-commerce operations across platforms such as eBay, Amazon, and Shopify.
• Monitor fast-moving mobile accessories and contribute to purchasing decisions based on market trends.
• Prepare weekly and monthly sales performance reports.
• Resolve customer issues professionally to maintain high service standards.
• Contribute to continuous improvement of operational workflows.

Qualifications

• Experience in a wholesale, distribution, or electronics environment.
• Familiarity with Amazon Seller Central, eBay Seller Hub, and other marketplace tools.
• Ability to analyse sales trends and assist in stock planning.
• Candidates currently on Skilled Worker visas seeking a compliant employer transfer (under transitional Home Office rules) are welcome to apply.
• Strong knowledge of mobile accessories and consumer electronics.
• Excellent communication skills, both written and verbal.
• Ability to work in a fast-paced wholesale environment.
• Strong organisational and multitasking abilities.
• Good IT proficiency (Microsoft Office, CRM systems, online marketplace tools).
• Attention to detail and problem-solving skills.
• This role is ideal for a motivated individual who thrives in a leadership position within wholesale. The successful candidate will possess excellent organisational skills, strong communication abilities, and a passion for delivering exceptional customer experiences.

Requirements

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time

About My Fone UK Limited

Myfone (UK) Ltd is a long-established UK wholesaler specialising in laptops, mobile phones, tablets, and a wide range of mobile accessories. Since 2012, we have earned a strong reputation for reliability, product expertise, and service exce