Store Manager

TN United Kingdom; Grays; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a dynamic team at a renowned fashion retailer. This role focuses on driving sales, enhancing customer experiences, and fostering a positive workplace culture. You will inspire your team to meet targets while ensuring operational excellence and compliance. If you thrive in a fast-paced environment and are dedicated to creating memorable shopping experiences, this opportunity is perfect for you. Join a vibrant team and make a significant impact in the retail world!

Qualifications

• Proven track record in exceeding sales targets and KPIs.
• Experience in fast-paced retail environments.

Responsibilities

• Inspire and lead your team to achieve sales targets.
• Oversee store operations and ensure compliance with standards.

Skills

Store Management

Leadership

Customer Service

Operations Management

Communication

Adaptability

Creativity

Job description

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About the role

As a Store Manager at Victoria’s Secret, you’ll take ownership of your store's success, inspiring your team to achieve targets and create an exceptional customer experience every day.

What’s in it for you

1. Lead from the heart: Train, coach, and inspire your team, setting them up for success and developing future stars.
2. Be a role model: Motivate and engage your team to embody brand values daily, promoting an inclusive and positive work environment that celebrates success.
3. Customer focus: Be approachable to every customer, prioritize their needs, and personalize the shopping experience, guiding your team to do the same.
4. Operations management: Own your P&L, lead on KPIs such as profitability, costs, staffing, and stock control to maximize sales and profitability.
5. Visual standards: Ensure high execution of visual standards with support from the Visual Team, and develop your team’s skills in this area.
6. Active listening and communication: Cultivate a platform for sharing ideas, listening to your team, and contributing to business growth.
7. Store maintenance and compliance: Oversee product launches, store audits, stock counts, health & safety policies, ensuring safety and efficiency.

About you

1. Experience: Previous store management experience in a fast-paced environment, with a proven track record of exceeding sales targets and KPIs.
2. Leadership: Ability to implement company strategies and drive performance.
3. Passion for retail: Enthusiasm for creating unique customer experiences and a comprehensive understanding of retail operations.
4. Purpose-driven leadership: Engage and develop your team with shared enthusiasm for the brand.
5. Relationship building: Build valued relationships with customers, your team, and wider business partners.
6. Adaptability: Embrace change, multitask, problem-solve, and collaborate effectively.
7. Creativity: Approachability, resourcefulness, and a creative flair for engaging teams through training and incentives.

About us

We are a retailer of fashion-inspired lingerie, sleepwear, athleisure, swimwear, fragrances, and body care. Our associates are the core of our business, creating lifelong customer relationships and fostering an inclusive, diverse workplace.

We value growth potential and individual strengths. If you have the skills and interest aligned with our values, we encourage you to apply.

If you're looking to join a fun, dynamic team and be part of an iconic brand, apply today!