Store Manager

Barnardos; Gerrards Cross; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading charity retailer in the United Kingdom is seeking a motivated individual for a management position focused on delivering exceptional customer service and maximizing sales. The successful candidate will lead their team to achieve targets while contributing to a meaningful cause. This role offers considerable training, benefits, and the chance to make a positive impact in the community.

Benefits

26 days annual leave plus bank holidays

Flexible working arrangements

Cycle2work scheme

24/7 employee assistance program

Discounts from major retailers

Qualifications

• Experience in managing people and leading teams.
• Strong organizational and communication skills.
• Ability to inspire loyalty among customers, donors, and colleagues.

Responsibilities

• Maximize sales and profit in-store.
• Ensure high standards of presentation and customer service.
• Lead your team to meet store targets.

Skills

Customer service skills

Leadership

Communication

Creativity

Organizational skills

Job description

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the freedom to nurture ideas and flair within a framework of support to develop you.

At Barnardo's, we believe in children. The funds we raise in-store support the most vulnerable children and young people in the UK. Now's your chance to play your part in this vital work. As well as maximising sales and profit in-store, you'll ensure the highest standards of presentation and customer service—your aim will be to make your store the best in town for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor, and colleague loyalty. You'll need to be well-organised with great communication skills to lead your team in-store to maximise sales and profit and meet your store's targets.

In return, you will work for one of the UK's largest charity retailers with benefits, including full training and development, promotion prospects, pension, and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role. If you'd like to use your talent to make a positive difference, we would love to hear from you!

The full job description and person profile are available below. Please read these before applying to ensure the role matches your skills and experience.

As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires successful candidates to consent to a basic criminal records check.

Interview Date: If an interview date has been provided, this will be the only date available. Please check this before proceeding with your application.

Please note: Due to high application volumes for some posts, this advert might close before the displayed closing date. We recommend applying as soon as possible.

About Barnardo's

At Barnardo's, we believe in children—regardless of who they are, what they have done, or what they have been through. Please read about our values following the link below. You will be asked questions related to these during the recruitment process.

Barnardo's is committed to a diverse and inclusive workforce. Our commitment to Equality, Diversity, and Inclusion (EDI) is reflected in our values and practices. We have invested in this area to ensure we deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity, and we aim for our teams to reflect the communities we serve. We particularly encourage applications from candidates from Black, Asian, and Minoritised Ethnic Communities, LGBT+ candidates, and Disabled candidates.

Our values and benefits include:

• Creating equality of opportunity and supporting work-life balance; flexible working arrangements are considered.
• 26 days annual leave plus bank holidays, increasing after 5 years of service.
• Option to buy up to 5 additional days via our HolidayPlus scheme.
• Family-friendly leave options, including maternity, paternity, and adoption pay, plus additional leave options.
• Service-related sick pay from day one.
• Access to a Group Personal Pension with a 4% or 6% matched contribution. Contributions can be made via salary sacrifice for tax and NI savings.
• Death in service cover of 4x annual earnings for pension contributors.
• Cycle2work scheme.
• Interest-free season ticket loans.
• Discounts and cashback from major high street shops, supermarkets, cinemas, gyms, leisure parks, holidays, and more via our Benefit Portal.
• Option to purchase a health cash plan for dental, glasses, therapy, etc.
• 24/7 employee assistance program for advice and support.
• Access to Barnardo's Corporate University.

Terms and conditions apply based on the contract.