Store Manager

TN United Kingdom; Galashiels; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the hair and beauty sector is seeking a dynamic Store Manager to lead a passionate team. In this pivotal role, you'll drive sales, manage store operations, and ensure every customer enjoys an exceptional experience. You'll be part of a vibrant community that values creativity and inclusivity, providing you with opportunities to grow and develop your skills. With a focus on teamwork and fun, this role offers a chance to make a significant impact while enjoying competitive pay and benefits. Join a company that celebrates diversity and empowers individuals to express themselves through beauty.

Benefits

23 days holiday per year

Competitive pay & monthly bonuses

Employee discounts

Matching pension scheme

Wellbeing support from Retail Trust

Recognition for long service

Educational opportunities regarding products

Qualifications

• Proven leadership skills with a focus on team motivation and performance.
• Strong background in retail management and customer service.

Responsibilities

• Manage store operations to meet or exceed sales goals and maintain budget.
• Inspire and develop a high-performance team to enhance customer experience.

Skills

Leadership

Team Management

Customer Service

Sales Management

Networking Skills

Education

Experience in Retail Management

Job description

Store Manager

By working at Sally, you would be part of the largest hair and beauty supplier in Europe and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!

Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.

Your role as a Store Manager:

When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.

You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.

You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.

You will make sure your store always looks its best!

Why you’ll love working here:

1. 23 days holiday per year – rising with length of service.
2. Competitive rates of pay & monthly bonus opportunities.
3. Employee discounts and offers.
4. Matching pension scheme.
5. Recognition for long service.
6. Partners with Retail Trust providing online and in-person wellbeing support.
7. The people are creative, fun and passionate about hair and beauty.
8. You will receive a great education regarding our products.

What you’ll need to Be Successful:

1. Excellent relationship builder, strong networking skills (colleagues, customers, wider business).
2. Experience in managing and motivating a high performance team.
3. Experience in coaching, developing and growing team members.
4. Proven track record of delivering results and meeting targets.
5. Passion for working in a retail/sales environment.

“At Sally, we find beauty in you. Finding beauty in diversity is in our DNA because our differences are what make us beautiful. Our diversity, inclusivity, and self-expression are what fuel our innovation and growth. In our company, we come together to create a culture for ONE & ALL.”