Store Manager

TN United Kingdom; Farnham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht eine dynamische Führungskraft, die die Verantwortung für die Umsatzsteigerung und die KPI-Leistung im Geschäft übernimmt. In dieser spannenden Rolle werden Sie ein Team leiten, motivieren und entwickeln, um eine herausragende Einkaufserfahrung zu schaffen. Sie sind verantwortlich für die Einhaltung der visuellen Merchandising-Standards und die Schulung Ihres Teams, um exzellenten Kundenservice zu gewährleisten. Das Unternehmen bietet eine unterstützende und lohnende Kultur sowie zahlreiche Entwicklungsmöglichkeiten, um Ihre Karriere voranzutreiben.

Benefits

Mitarbeiterrabatt

Uniformzulage

Pensionsplan

Freunde werben

Schulungs- und Karriereentwicklung

Unterstützende und lohnende Kultur

Qualifications

• Erfahrung im Kundenservice und Verkaufsmanagement.
• Fähigkeit zur Teamführung und Leistungsmanagement.

Responsibilities

• Verantwortung für Umsatzwachstum und KPI-Performance im Geschäft.
• Schulung und Einarbeitung des Teams für exzellenten Kundenservice.

Skills

Kundenserviceorientierung

Verkaufs- und Zielorientierung

Hervorragende visuelle Merchandising-Fähigkeiten

Kommerzielle Awareness

Gute Kommunikationsfähigkeiten

Tools

IT-Kenntnisse

Job description

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You will be the one to take full accountability in driving consistent improvement to the store's sales, KPIs, and all other areas of measured success. You will recruit, retain, motivate, and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and creating a shopping experience that delights our customers every time.

Responsibilities:

• Delivering LFL growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the store, ensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing, and appraising your team based on key performance indicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviors and uniform standards of the team
• Controlling payroll and other store expenditures ensuring they come within budget
• Training and inducting your team to deliver excellent customer service

Purpose of the role:

You will be the one to take full accountability in driving consistent improvement to the store's sales, KPIs, and all other areas of measured success. You will recruit, retain, motivate, and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and creating a shopping experience that delights our customers every time.

Responsibilities:

• Delivering LFL growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the store, ensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing, and appraising your team based on key performance indicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviors and uniform standards of the team
• Controlling payroll and other store expenditures ensuring they come within budget
• Training and inducting your team to deliver excellent customer service

Key Skills and Experience:

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable:

• Good IT skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

What we can offer you:

• Staff Discount
• Uniform allowance
• Pension scheme
• Refer a Friend scheme
• Training and career development
• Supportive and rewarding culture