Store Manager

Shoe Zone Retail Limited; Farnborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

Shoe Zone Retail Limited is seeking a Store Manager to drive sales and enhance customer service standards in a fast-paced environment. You will lead a dedicated team, implementing high operational standards and fostering a culture of excellence. The role offers a competitive salary with numerous benefits, including holiday entitlements and discounts.

Benefits

Holidays starting at 28 days, increasing to 33 days after 5 years

Profit Share Scheme

25% discount on all products

Birthday Holiday

Opportunities for progression and development

Workplace pension with life cover

Access to Retail Trust services

Qualifications

• Proven leader with a passion for retail.
• Strong customer service abilities.
• Good listening skills and openness to learning.

Responsibilities

• Achieve optimal sales through excellent customer service.
• Support and develop your team for high store standards.
• Implement health and safety policies.

Skills

Leadership

Customer Service

Multitasking

Proactivity

Job description

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Store Manager Job Description

As a Store Manager, you will be responsible for the operation of your store. You will lead from the front in a role that can be challenging and demanding, focusing on maximising sales through local knowledge, exceeding budget targets, controlling costs efficiently, promoting excellent customer service, and inspiring your team.

Key duties and responsibilities:

• Achieve optimal sales by ensuring excellent customer service in a fast-paced environment.
• Support, develop, and mentor your team to maintain high store standards and provide a great customer experience.
• Maintain store standards and merchandising according to marketing guidelines and ensure high standards of housekeeping.
• Ensure a safe environment by implementing health and safety policies.

What we’re looking for:

• A proven leader.
• Passion for retail and customer service.
• Ability to multitask, stay busy, and embrace change.
• Good listening skills and openness to learning.
• Insightful and proactive in developing the business.

Benefits:

• Holidays starting at 28 days, increasing to 33 days after 5 years.
• Profit Share Scheme.
• 25% discount on all products.
• Birthday Holiday.
• Opportunities for progression and development.
• Workplace pension with life cover.
• Access to Retail Trust services for emotional support, grants, legal, and financial advice.

Are we right for you?

At Shoezone, we have a hands-on, 'just do it' attitude. Our pace is fast, standards are high, and we are committed to being the best. We work hard to meet our customers' needs and continuously evolve to stay current with market trends and customer expectations.