Store Manager

ASTRID & MIYU; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

ASTRID & MIYU, une marque de bijoux innovante, recherche un Store Manager à Brighton. En tant que leader inspirant, vous serez responsable de l'expérience client et de la gestion d'équipe, tout en promouvant les valeurs de la marque. Ce rôle implique la gestion des opérations et l'engagement communautaire pour assurer le succès de la boutique.

Qualifications

• Expérience en tant que Store Manager.
• Capacité à inspirer et à développer une équipe performante.
• Compétences en communication claires et confiantes.

Responsibilities

• Deliver exceptional customer experience through experiential retail pillars.
• Build brand loyalty by promoting CRM scheme and hosting events.
• Lead and develop the team adopting a reverse leadership approach.

Skills

Leadership

Communication

Customer Experience

Team Development

Job description

The A&M Mission: We're more than just a jewellery brand, we're on a mission to revolutionise the jewellery experience.

Our Values & Culture: We're a values-driven company that thrives on growth, celebration, and breaking boundaries. If you're adaptable, resilient, and enjoy working in a fast-paced business whilst being able to pivot, you'll thrive here at A&M. Find out more about our core values here.

Location: Brighton

Hours: Full-time

Salary & Benefits: £30,000 + bonus. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers, to educating and supporting our team. See our commitments here.

The Store Manager Mission:

As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part in the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.

How you'll drive success:

• You and your team will deliver exceptional customer experience through our 3 experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovation - to ensure the customer is at the heart of all decisions
• You'll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us
• You will inspire, support, and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach to cultivate high-performing and engaged teams
• You're a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment
• You'll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts, and experiential retail
• Ensure efficient operational processes in your store to enhance productivity and customer satisfaction
• You'll commit to continuously optimizing your social and environmental impact, making decisions that support a sustainable business

What you'll need to thrive:

• A values champion and brand ambassador, you are the role model for your store team and deeply resonate with our values
• This role is ideal for anyone with experience as a Store Manager
• You have a strong presence, high influencing energy, and an authentic ability to inspire those around you
• You can develop and mentor a high-performing team fostering an environment of learning, growth, and development
• You're always seeking improvements and are naturally curious about everything you do and every conversation you have

The Interview Process and Candidate Experience

1. Life Story & Values - a 30-minute video call with our Talent Team to get to know each other better, discussing questions inspired by our three core values
2. SWOT Task - present a SWOT analysis of the store you're applying to and share it with your Area Manager in person
3. In-Store Experience Interview - experience life as a Store Manager in an A&M store with our Head of Retail

Feedback: We're committed to creating the best candidate experience. You'll receive feedback via phone or email after each stage to help you succeed and grow.