Store Manager

Affordable Golf; East Kilbride; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK online golf retailer seeks a full-time Store Manager in East Kilbride. The role involves overseeing store operations, leading a team to ensure exceptional customer service, and managing inventory. The ideal candidate will have a strong background in retail and knowledge of the golf industry.

Qualifications

• Experience in Store Management and Retail Loss Prevention.
• Strong understanding of customer service and satisfaction.
• Knowledge of custom fitting process and visual merchandising standards is desirable.

Responsibilities

• Oversee daily store operations and ensure customer satisfaction.
• Manage staff and maintain inventory for smooth store functioning.
• Coordinate with PGA professionals to deliver high service standards.

Skills

Customer Satisfaction

Customer Service

Communication

Leadership

Retail Loss Prevention

Knowledge of Golf Equipment

Golf Industry Trends

Coaching

Job description

Company Description

Affordable Golf Ltd is one of the UK's leading online golf retailers, known for offering a full range of equipment and clothing from top brands like TaylorMade, Callaway, Cobra, and Under Armour. Established over 20 years ago in Scotland, our mission is to make golf accessible to everyone, whether you're a beginner or a professional. We provide high-quality training and state-of-the-art technology, including custom fittings and launch monitors. Our four large stores in Central Scotland, staffed by PGA professionals, offer expert advice and lessons.

Role Description

This is a full-time, on-site role located in East Kilbride for a Store Manager. The Store Manager will oversee daily store operations, ensuring exceptional customer service and satisfaction. Responsibilities include managing staff, maintaining inventory, retail loss prevention, and enhancing the overall shopping experience. The Store Manager will also be responsible for coordinating with PGA professionals to deliver a high standard of service and support to all customers.

Qualifications

• Customer Satisfaction and Customer Service skills
• Strong Communication skills
• Experience in Store Management and Retail Loss Prevention
• Ability to lead a team and manage day-to-day store operations
• Knowledge of golf equipment and enthusiasm for the sport is essential
• Strong understanding of the golf industry and trends
• Ability to coach and develop fellow colleagues
• Knowledge of custom fitting process and visual merchandising standards are highly desirable
  

Salary and various company benefits based upon experience.