Store Manager

VISION EXPRESS; Dorchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retailer in the eyecare industry seeks a Store Manager to oversee daily operations in Dorchester. The ideal candidate will lead a passionate team, ensure excellent customer service, and meet sales goals within a supportive work environment. Join Vision Express and help customers enhance their lifestyle through tailored eyecare and eyewear solutions.

Qualifications

• Strong leadership and management skills.
• Ability to communicate effectively and build rapport.
• Experience in retail management.

Responsibilities

• Oversee day-to-day store operations and manage colleagues.
• Meet sales targets and analyze sales data for improvements.
• Conduct training and coaching for store team members.

Skills

Leadership

Communication

Customer Service

Sales Management

Job description

Role overview

As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll handle administrative tasks such as scheduling, inventory management, and financial reporting.

You will also manage recruitment with support from your Regional Manager and Store Support Centre colleagues. Creating a positive work environment and supporting your team in their roles is key. Our mission is to help customers 'See More and Be More' by providing tailored eyecare and eyewear solutions to enhance their lifestyle.

We are open to discussing flexible working options to fit your ideal schedule, whether that involves hours around school runs or a compressed week.

Who are we?

We are Vision Express, with over 550 stores across the UK and Ireland. Whether in city centres, villages, or coastal locations, we have a store for you! We are part of the EssilorLuxottica family, the global leader in lenses, frames, and sunglasses, home to brands like Ray-Ban, Oakley, and Costa.

Who is the perfect candidate?

• Monitor and analyze sales data to identify improvement areas and motivate your team to meet or exceed targets
• Support colleagues with strong leadership and management skills
• Communicate effectively and build rapport with patients, translating professional terminology into understandable language
• Maintain accurate customer records, prescriptions, and requirements for optimal service and product recommendations
• Collaborate with the store team, including Eye Care Professionals, Optical Assistants, and Management
• Work well under pressure in a fast-paced retail environment
• Show confidence, passion, drive, and enthusiasm
• Assist with in-store recruitment processes
• Conduct training and coaching to ensure team members perform at their best and align with our mission