Store Manager

JR United Kingdom; Dalkeith; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company in Dalkeith is seeking a Retail Store Manager to inspire and lead a large team. The role involves driving revenue growth while ensuring excellent customer service and building strong community relationships. The ideal candidate is self-driven and has a proven track record in managing teams effectively. This position offers significant earning potential and various perks, including flexible working options and health benefits.

Benefits

Commission and incentives

Online GP access

Paid carer's leave

Family leave benefits

Product discounts

Travel loan

Volunteering days

Private Healthcare options

Qualifications

• Proven ability to inspire and lead a large team.
• Self-driven with a proactive mindset.
• Exceptional customer service skills.

Responsibilities

• Lead and manage the retail store team.
• Drive individual and team objectives to meet revenue goals.
• Communicate effectively with stakeholders.

Skills

Team leadership

Coaching and development

Customer service

Revenue driving

Job description

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Join Our Team as a Retail Store Manager!

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At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.

We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.

Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.

As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.

What’s In It for You? Below are some of the many benefits we provide here at EE

• Significant earning potential through commission, rewards, and incentives.
• 24/7 access to an online GP for you and your immediate family.
• Market-leading paid carer’s leave.
• Equalized family leave with 18 weeks full pay and 8 weeks half pay.
• Huge discounts on EE & BT products, saving you hundreds of pounds annually.
• Season Ticket Travel Loan.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage.

About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.

We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you.

Join us and be part of a team where you can truly make a difference!