Store Manager

Boots; Cromer; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading pharmacy retailer in Cromer is seeking a Store Manager who will lead and inspire their team to deliver exceptional customer care. The ideal candidate will have retail management experience, a passion for customer service, and the ability to coach and develop their team. Generous employee benefits are offered including a retirement savings plan and employee discounts.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Retail management and commercial experience with great customer service skills.
• Understanding of how to lead and deliver a company strategy.
• Ability to work at pace and react to changing customer needs.
• A collaborative personality and team-centered approach.
• Passion for continuous learning and development.
• Ability to coach and develop individuals and teams.

Responsibilities

• Lead and inspire team to deliver business growth.
• Lead sales and performance while prioritizing customer care.
• Be an ambassador for the Boots brand.
• Understand and improve store operations.
• Build relationships with team members.

Skills

Retail management

Commercial experience

Customer service skills

Ability to work at pace

Collaborative personality

Coaching and developing teams

Job description

Job Description

As a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategy will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond.

About the role

You will:

• Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
• Lead the sales and performance of your store, whilst keeping our customers close to heart.
• Be a passionate ambassador for our Boots brand, helping us work towards becoming the world's best pharmacy led health and beauty retailer.
• Make the shop floor your own, get to know our teams, sales and operations.
• Consider what can we do to change for the better to set Boots apart from other retailers.
• Get to know your teams - find out what they like and what they want to see change.

What you'll need to have

These are the essential skills or experience needed to succeed in this role.

• Retail management and commercial experience, with great customer service skills.
• Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
• Ability to work at pace and react to the changing needs of the customer.
• A collaborative personality and able to thrive in a team centered approach.
• A passion for keeping up to date with your own learning and development.
• Ability to coach and develop individuals and teams.

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.

• Experience and comfortable with navigating and embracing new technology

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.

What's next

If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you.