Store Manager

Holland & Barrett; Crawley; On-site; GBP 28,000 - 34,000; Full time

Job summary

Join Holland & Barrett as a Retail Store Manager in Crawley, leading the team and ensuring exceptional customer service. You'll oversee daily operations, drive sales performance, and empower your colleagues through training and support. With a passion for health and wellness, you'll help cultivate a diverse and inclusive workplace.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Previous retail management experience required.
• Strong communication and people management skills needed.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Run day-to-day management of the store and build a high-performing team.
• Drive financial performance and maintain stock accuracy.
• Act as a role model for world-class customer service.

Skills

Communication

People Management

Sales Analysis

Customer Service

Flexibility

Education

Retail Management Experience

Job description

Job Type: Permanent

Store Location: 38 County Mall, Crawley

Hours: 38.75 hours per week

Salary: Up to £33,700 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

To be successful, we'd like you to show us that you have:

• Previous retail management experience
• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
• The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge.
• The ability to be agile and flexible to multi-task and achieve the best results.
  
  

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.