Store Manager

www.findapprenticeship.service.gov.uk - Jobboard; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail company in the City of Westminster is seeking a Store Manager to lead their team at the Embankment store. You will drive sales, inspire customer engagement, and ensure operational excellence. The ideal candidate has experience in team management, boasts exceptional organizational skills, and embodies a positive and collaborative spirit. This role offers a flexible contract and a range of employee benefits, including generous discounts and bonuses.

Benefits

Generous employee discount up to 60%

Flexible holiday – 30 days

Annual discretionary profit-related bonus

Free membership for Health Cash Plan or Private Medical

Auto-enrolment into pension plan

Enhanced parental leave

Mental Health First Aider support

Qualifications

• Proven experience in leading and managing a team in retail or similar environment.
• Ability to communicate effectively with team members and customers.
• Strong skills in organisational and time management.

Responsibilities

• Lead the store team to maximize sales and customer satisfaction.
• Conduct performance meetings and set SMART goals.
• Monitor store performance using KPIs and reports.

Skills

Team management experience

Positivity and vibrancy

Kindness and consideration

Exceptional organisation skills

Commercial awareness

Ambition and resourcefulness

Job description

We are looking for a Store Manager to join Team OB in our Embankment store.

As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

OB Store Managers will:

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
• Communicate any development/training issues that are identified to the Area Manager and People Advisor.
• Ensure exemplary customer service is delivered by the team at all times.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Bonas Benefits:

• Generous employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free membership for our Westfield Health Cash Plan or Private Medical
• Auto-enrolment into our pension plan
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support through our 360L eLearning platform
• Free refreshments and treats in store

What we look for:

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who is kind, helpful and considerate towards customers and team members alike.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.