Store Manager

Vans; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global footwear brand is seeking a dedicated Store Manager to lead a team in the heart of London. The ideal candidate will drive sales, ensure customer satisfaction, and manage store operations. Experience in retail management and a passion for customer service are essential. Join us for career growth and a supportive work environment.

Benefits

Competitive salary

Performance bonuses

Staff discounts

Career ownership and training

Supportive culture

Qualifications

• Experience in all facets of running a store including budgeting and merchandising.
• Ability to lead and mentor a team to provide outstanding customer experiences.
• Excellent written and verbal communication skills in English.

Responsibilities

• Lead and motivate store teams to drive a customer-first approach.
• Implement retail processes while seeking improvements.
• Manage inventory and P&L procedures.

Skills

Customer interaction

Team development

Store operations

Verbal communication

Flexibility

Tools

MS Office

POS systems

Job description

Overview

Store Manager

Do you want to leave your mark and drive the consumer experience in one of our stores?

We’re looking for an outstanding Store Manager to join our VANS team based at our West End Store, Oxford Street, London.

As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.

Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Vans is the original action sports footwear company rooted in authenticity and creativity. We are determined. We are connected to our consumers and to each other. We are inclusive. We are expressive and Fun. And most of all, we are a family.

Let’s talk about the role!

Our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.

How you’ll make a difference

We expect that our Store Managers deliver memorable retail experiences by:

• Leading, motivating and mentoring your store teams to drive a customer‑first approach

• Implementing our established retail processes while looking for ways to improve them

• Keeping on top of core retail operational procedures such as inventory, P&L, etc.

• Reporting performance metrics and demonstrating your understanding of KPIs to improve store results

• Ensuring your store looks great, in line with the brand’s visual merchandising guidelines

What makes you the perfect Store Manager?

• You love interacting with customers. You enjoy helping a customer find the perfect product and you’re resilient and self‑driven in a demanding store environment.

• You know how to develop a great team who share your passion and vision to make every shopping experience outstanding. You mentor employees and help them grow.

• You have experience in all facets of running a store, including budgeting, planning, retail operations and merchandising.

• You have excellent written and verbal communication in English (another language is a plus but not necessary).

• You are proficient in the use of MS Office and different POS systems.

• You are flexible with weekends, evenings, and holidays as necessary.

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts. We offer the same. Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands

• A supportive feedback‑based culture where respect and integrity guide us in what we do

• Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally

• The opportunity to network with other Store Managers throughout Europe and with our head office

Culture and Equal Opportunity

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.