Store Manager

Black Sheep Coffee; City Of London; On-site; GBP 30,000 - 32,000; Full time

Job summary

A local coffee shop is looking for a Coffee shop Manager to handle daily operations, manage staff schedules, and ensure excellent customer service. The position requires experience in café management and advanced English proficiency. The salary range is within £30,000 – £32,000 yearly, with more benefits up for discussion.

Benefits

Bonus potential

Qualifications

• Experience in managing a café or similar establishment.
• Advanced proficiency in English.

Responsibilities

• Manage day-to-day operations of the café.
• Schedule shifts for baristas and wait staff.
• Train employees on drinks preparation.

Skills

Customer service

Team management

Training and onboarding

Problem resolution

Job description

We are looking for a Coffee shop Manager to organize daily operations and motivate our staff to provide excellent customer service.

Responsibilities include:

• Manage day-to-day operations of the café.
• Scheduling shifts for baristas and wait staff.
• Train employees on drinks preparation and proper use of coffee equipment.
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients).
• Maintain updated records of daily, weekly and monthly revenues and expenses.
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service.
• Ensure all cafe areas are clean and tidy.
• Nurture friendly relationships with customers to increase loyalty and boost our reputation.
• Hire and onboard new wait staff and baristas.

You should be available to work during opening hours, including weekends and holidays.

Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favourite local spot.

Requirements

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday - Sunday 6:00 - 7:00 (45H)
Salary: £30,000 – £32,000 yearly
Benefits: Bonus can be discussed
Starting time: Immediate start!

About Black Sheep Coffee

Black Sheep Coffee in High Holborn for all your caffeine driven needs. With its cool urban setting, deep house vibes, custom graffiti and of course, great-tasting coffee, Black Sheep has everything you need for the perfect pick me up.