Store Manager

Priority Recruitment; City of Edinburgh; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading telecom franchise in Edinburgh is seeking a Store Manager to take ownership of their store and drive results while delivering an exceptional customer experience. The ideal candidate has a background in the telecom or tech industry, strong leadership skills, and a passion for technology. This role offers a competitive salary and uncapped commission, along with excellent staff benefits including exclusive discounts and ongoing training.

Benefits

Exclusive staff discounts on phones, plans, and accessories

Access to premium tech at cost price

Regular team incentives and recognition awards

Qualifications

• Confident leader skilled at motivating teams and smashing sales goals.
• Thrive in a fast-paced, target-driven environment.
• Positive, solutions-focused, and eager to progress.

Responsibilities

• Create a welcoming, customer-first environment.
• Lead by example on the shop floor offering tailored advice.
• Coach and motivate your team to hit targets.

Skills

Background in telecoms, tech, or customer-focused retail

Strong communicator

Ability to motivate teams

Hands-on and proactive

Passionate about tech

Job description

Overview

Job Title: Store Manager
Location: Cameron Toll Shopping Centre, Edinburgh
Basic Salary: £32,000 - £35,000 DOE
OTE: Between £45,000 - £52,000+ per annum
Shift and schedule: Trading hours are 9:30 am - 6:30 pm (Monday, Tuesday, Wednesday, Friday, and Saturday), 9:30 am - 7:00 pm on Thursday, and 11:00am - 5:30 pm on Sundays. 5-7 day working pattern

Priority Recruitment are excited to be working with a leading telecoms franchise to recruit a Store Manager in the Edinburgh Area. This is a brilliant opportunity to take ownership of your own store, lead from the front, and shape the success of a well-established retail team. With full autonomy, clear progression routes, and an award-winning sales culture, this role is perfect for someone who loves delivering results while creating an unbeatable customer experience.

Our client is one of the UK's top names in telecoms, offering competitive deals on mobile, broadband, and the latest tech. If you're an experienced retail leader or sales manager who's passionate about people and performance then this one's for you.

What’s in it for you

• Salary: £32,000 - £35,000 DOE.
• Uncapped commission- realistic OTE £45,000 - £52,000+.
• Be part of a franchise with an excellent industry reputation.
• Exclusive staff discounts on phones, plans, and accessories - extended to friends & family.
• Access to premium tech at cost price- ideal for those who love their gadgets.
• Regular team incentives, social events, and monthly recognition awards.
• Employee wellbeing focus, plus ongoing training and personal development tailored to you.

More about the role

• Set the tone in-store, creating a welcoming, customer-first environment.
• Lead by example on the shop floor, offering tailored advice across mobile, broadband, and accessories.
• Coach and motivate your team to hit targets, grow confidence, and deliver outstanding service.
• Take ownership of store operations - from stock management and merchandising to compliance and reporting.
• Drive results through strong leadership, identifying opportunities to increase sales and improve performance.
• Handle escalations with professionalism, ensuring every customer leaves happy.
• Feedback key insights to the area team, shaping promotions, training, and operational improvements.

Successful Applicant

• Background in telecoms, tech, or customer-focused retail.
• Confident leader - skilled at motivating teams and smashing sales goals.
• Thrive in a fast-paced, target-driven environment.
• Hands-on, proactive, and commercially minded.
• Strong communicator who can build trust with both customers and colleagues.
• Passionate about tech and excited to keep up with the latest products and trends.
• Positive, solutions-focused, and eager to progress.

About Priority Recruitment

Since 2012, we've specialised in retail recruitment with one simple goal - to deliver a brilliant, personal experience for both our clients and candidates. Rated 4.9/5 on Google, we're proud of the relationships we've built and the careers we've helped shape.

If you're ready to take the next step in your career and lead a high-performing team in Edinburgh, we'd love to hear from you. Apply now for more details, we'd love to hear from you.