Store Manager

JR United Kingdom; Castleford; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a high-performing team in delivering exceptional customer experiences. This role involves developing a tailored client experience, building and coaching talent, and demonstrating commercial intelligence to drive sales. With a commitment to inclusion and diversity, the company fosters a supportive work environment. Join a rapidly expanding business with opportunities for growth and development across the UK, Europe, and the USA. If you are passionate about retail and leadership, this is the perfect opportunity to make a significant impact.

Benefits

Enhanced annual leave

Flexible bank holidays

Sickness Pay

Life Assurance Cover

Healthcare Cash Plan

Qualifications

• Experience in retail management with a focus on customer service.
• Proven ability to lead and develop high-performing teams.

Responsibilities

• Develop and execute a premium client experience tailored to customers.
• Build, train, and coach a high-performing team for success.
• Demonstrate commercial intelligence by analyzing sales data.

Skills

Leadership

Team Building

Customer Service

Commercial Intelligence

Communication

Job description

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The people. The style. The energy. The character. It’s hard not to be inspired by the Capital. That’s where Radley London was born with a passion for artisan-made handbags, footwear and accessories. We put fashion in functional, with every piece made to last and put a spring in your step. Whether strutting through the streets of Soho, or on the school run.

We know leather. It’s in our DNA. And we never stop striving to set a new standard for quality. Every Radley London design is made with expert care. Do you hear that smooth glide of a zip? We consider every detail, including our retail store experience.

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Job Overview

We’re excited to be recruiting for a Store Manager to spearhead a team to greatness, someone who will motivate and inspire and wants to join the Radley journey to becoming world class.

Being part of the Radley retail Management team means being able to demonstrate an entrepreneurial spirit and being commercially astute, showing creativity and inspirational directive in managing their own business unit.

Key Responsibilities

1. Developing and executing a premium client experience, tailored to your customer profile.
2. Build, train, and coach a high-performing team. Cultivate exceptional talent, sustain success and fill skills/knowledge gaps.
3. Demonstrate commercial intelligence through identifying sales and profitability opportunities. Answering quickly to competitor activity and analysing KPI data (sales, conversion, footfall, margin, ACS).
4. Foster and encourage a fair, equitable and inclusive work culture, always living up to our Radley values and #ProudtoBe adage. Partnering with the People Team for advice and guidance across team affairs.
5. Effective leadership and the ability to motivate a team to deliver high performance results.
6. Customer service focused - The ability to lead a team to deliver exceptional customer service.
7. Strong communicator - Ability to communicate with both store team and central functions.

Our business expansion continues to grow rapidly across the UK, Europe and USA with an ‘all-in’ approach this offers great development and rotation opportunities for all our colleagues.

Would you like to be a part of the Radley success story? Apply today!

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Inclusion and Diversity

At Radley we are on a journey to create, promote and live an inclusive culture. Ever inspired by the women around us, changing their world in ways big and small – including their commitment to social equity.

We are actively working to make impactful changes across our business to become diverse and celebrate one another’s differences, we encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores across Europe and the US.

We know that diversity in a business only makes it stronger, so our People Team and Recruiting Managers are clear on how to conduct an inclusive recruitment campaign for their vacancies - our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options and promoting our flexible approach to working hours for all colleagues future and existing. We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds.

We are #Proudtobe Radley London

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Benefits

We are proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share below. If you are shortlisted as having some of the skills, we’re looking for in this role then we’ll openly share our salary banding with you ahead of moving forward with any next stages. For some time, we have actively stopped asking candidates their salary expectations at interview where it isn’t necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups from undervaluing their ability.

• Enhanced annual leave (incl. holiday buy)
• Flexible bank holidays to suit you
• Sickness Pay
• Life Assurance Cover
• Healthcare Cash Plan of up to c.£900 per year