Store Manager

Vans; Cardiff; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global apparel company is seeking an experienced Store Manager in Cardiff to lead and nurture a team, drive sales, and enhance customer satisfaction. You will deliver memorable retail experiences and ensure the store operates smoothly. If you have a passion for customer service and team development, along with prior retail management experience, we would love to hear from you.

Benefits

Competitive salary

Bonus

Staff discounts

Development opportunities

Career ownership

Qualifications

• You love interacting with customers and enjoy helping them find the right product.
• You can develop a great team that shares your passion to make shopping experiences outstanding.
• You have experience running a store, including budgeting and planning.
• Excellent written and verbal communication in English.
• Proficient in MS Office and different POS systems.
• Flexible to work weekends, evenings, and holidays as necessary.

Responsibilities

• Leading, motivating, and mentoring your store teams.
• Implementing retail processes and looking for improvements.
• Keeping on top of core operational procedures like inventory.
• Reporting performance metrics and understanding KPIs.
• Ensuring visual merchandising in line with brand guidelines.

Skills

Customer interaction

Team development

Store management

Communication in English

Proficiency in MS Office

Flexibility in scheduling

Tools

POS systems

Job description

Overview

Store Manager

Do you want to leave your mark and drive the consumer experience in one of our stores? We’re looking for an outstanding Store Manager to join the Vans team based in Cardiff.

As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.

Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet. Vans is the original action sports footwear company rooted in authenticity and creativity. We are determined, connected to our consumers and to each other, inclusive, expressive and fun, and we are a family.

Let’s talk about the role! Our store managers have a great opportunity to develop their full potential with us, with the support of a global organisation while having the freedom to try out new solutions to drive sales and enhance customer experience.

Responsibilities

We expect that our Store Managers deliver memorable retail experiences by:

• Leading, motivating and mentoring your store teams to drive a customer-first approach
• Implementing established retail processes while looking for ways to improve them
• Keeping on top of core retail operational procedures such as inventory and P&L
• Reporting performance metrics and understanding KPIs to improve store results
• Ensuring the store looks great in line with the brand’s visual merchandising guidelines

Qualifications

• You love interacting with customers and enjoy helping them find the right product; you are resilient and self-driven in a demanding store environment
• You can develop a great team that shares your passion and vision to make every shopping experience outstanding; you mentor employees and support their growth
• You have experience running a store, including budgeting and planning, retail operations and merchandising
• Excellent written and verbal communication in English; another language is a plus but not required
• Proficient in MS Office and different POS systems
• Flexible to work weekends, evenings, and holidays as necessary

On top of this, you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that support mental, physical and financial well-being for all VF associates. In addition to a competitive salary and bonus, we offer staff discounts and a range of development opportunities.

• Career ownership, enabling you to build knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us
• Tailored training from induction to ongoing online and face-to-face sessions to help you grow professionally and personally
• The opportunity to network with other Store Managers across Europe and with our head office

Equal Opportunity

We strive to foster a culture of belonging and celebrate the diversity of our associates, allowing them to bring their authentic selves to work every day. VF is an equal opportunity and affirmative action employer, committed to supporting disadvantaged groups while providing equal opportunities for all associates and applicants.

If you liked what you have read and want to join our team, we would be keen to hear from you. Due to the high volume of candidates we will only contact successful applicants for the interview stage.

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