Store Manager

Caffe Nero; Camden Town; On-site; GBP 3,000 - 6,000; Full time

Job summary

A popular coffee brand in Camden Town is seeking a Store Manager to deliver exceptional customer service and lead a dynamic team. You'll take ownership of your store, ensuring high standards of coffee and food while fostering a welcoming environment. Ideal candidates are warm, positive individuals with a passion for team development and customer engagement. This role offers a performance-related bonus, extensive training, and fantastic perks.

Benefits

Performance-related bonus

Unlimited free handmade drinks

50% off handmade drinks when off shift

Access to benefits platform with discounts

Qualifications

• Experience of leading, developing, and nurturing a team in a busy, customer-facing environment.

Responsibilities

• Take ownership of your own store and provide great customer service.
• Keep customers happy through fantastic service while growing your team.
• Ensure the best standards of coffee and food.

Skills

Leadership

Customer service

Team development

Job description

As a Store Manager, you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.

At Caffè Nero, it's our people that make us different. That's why we are looking for warm, positive people who love working with others to come and join us as Store Managers.

What We Offer

• Performance-related bonus of between £3,500 - £5,500 per annum (dependent on role and store).
• Brilliant training and development to get you up to speed in your role and beyond.
• The opportunity to grow your career and develop personally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
• 50% off all handmade drinks and 40% off everything else when you're off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Cash Plan Healthcare scheme.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards, and offers.

To Be Successful

Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffè Nero brand. Whatever you're doing, if you have experience of leading, developing, and nurturing a team in a busy, customer-facing environment, we would love to hear from you.

Why Choose Us

When you join us, you're joining a group of caring, supportive, and friendly people - whether that's your team, the regular customers of your café, or your community. At the same time as giving fantastic service, you'll have loads of fun along the way, whether that's at a pizza night, a Caffè Nero Club party, or even at the Barista of the Year event. There's something for everyone.

The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too. If you have a great attitude, bags of energy, and love interacting with customers, then we'd love to hear from you!