Store Manager

VF Corporation; Camden Town; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global apparel company is seeking an outstanding Store Manager for their West End Store on Oxford Street, London. The ideal candidate will lead a team, drive sales, and enhance customer satisfaction. This role requires experience in retail operations, excellent communication skills, and the ability to work flexible hours. We offer a supportive culture and comprehensive benefits. Join us to help shape the customer experience and develop your potential.

Benefits

Career ownership

Feedback-based culture

Tailored training

Networking opportunities across Europe

Qualifications

• Experience in running a store, including budgeting, planning and merchandising.
• Ability to lead, motivate and mentor store teams.
• Strong understanding of customer engagement and satisfaction.

Responsibilities

• Lead and nurture store teams to drive a customer-first approach.
• Implement retail processes while seeking improvements.
• Manage inventory and P&L procedures.
• Report performance metrics based on KPIs.

Skills

Team leadership

Customer service

Retail operations

Excellent communication skills

Proficient in MS Office

Flexibility for working hours

Tools

POS systems

Job description

We're looking for an outstanding Store Manager to join our VANS team based at our West End Store, Oxford Street, London. As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.

Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.

Our store managers have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.

How you'll make a difference

We expect that our Store Managers deliver memorable retail experiences by:

• Leading, motivating and mentoring your store teams to drive a customer first approach
• Implementing our established retail processes whilst looking for ways to improve them
• Keeping on top of core retail operational procedures such as inventory, P&L etc
• Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
• Making sure your store looks great, in line with the brand's visual merchandising guidelines
• You love interacting with customers. The joy of helping a customer find the perfect product is special and you get that.
• You know how to develop a great team who share your passion and vision to make every shopping experience outstanding.
• You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising
• You have excellent written and verbal communication in English (another language is a plus but not necessary)
• You are proficient in the use of MS Office and different POS systems
• You are flexible when it comes to working weekends, evenings, and holidays as necessary

We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. Our benefits include:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
• The opportunity to network with other Store Managers throughout Europe and with our head office

Free to Be: We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.