Store Manager

MOLTON BROWN; Bromley; On-site; GBP 30,000 - 32,000; Full time

Job summary

An established industry player in luxury retail is on the lookout for a passionate Store Manager to lead their Bromley location. This role is perfect for someone who thrives in a dynamic environment and is committed to delivering exceptional customer experiences. As a Store Manager, you will drive sales and performance, develop a motivated team, and ensure every customer enjoys a personalized shopping journey. With a strong focus on leadership and strategic thinking, you will have the opportunity to make a significant impact while enjoying a range of attractive perks and benefits. If you have a flair for retail and a passion for luxury products, this is the role for you!

Benefits

50% staff discount

25 days holiday + Bank Holidays

Day off for birthday

Quarterly store bonus scheme

Free product allocation

Access to discounts from retailers

Enhanced family leave

Private Medical / Healthcare Plan

Wellbeing Support

Company Pension Scheme

Qualifications

• Minimum of 2 years retail management experience required.
• Experience in fragrance and beauty retail is desirable.

Responsibilities

• Lead the store team to achieve sales and profit targets.
• Ensure an exceptional customer experience tailored to individual needs.
• Build and develop a highly effective team through coaching.

Skills

Retail Management

Customer Service

Leadership

Analytical Thinking

Communication

Commercial Acumen

Education

Retail Management Experience

Job description

We are seeking an experienced Store Manager with a passion for luxury to lead our Bromley store!

Position: Store Manager – Full Time

Location: Bromley

Hours per Week: 37.5 (Permanent)

Salary: £30,000 - £32,000

What we offer to our Store Managers:

• A 50% staff discount to use on all of your favourite Molton Brown products
• 25 days holiday + Bank Holidays
• A day off for your birthday!
• A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Private Medical / Healthcare Plan
• Wellbeing Support
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

The Store Manager role:

• A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution.
• Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation.
• Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver.
• Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential.

The Perfect Store Manager Candidate:

• Minimum of 2 years retail management experience.
• Experience within the fragrance and beauty retail environment is desirable.
• An excellent communicator.
• An engaging and successful leader.
• Proven commercial acumen and P&L accountability.
• Customer Centric approach.
• Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations.